This three bedroom rental was a great value in a fantastic location - two doors down from the Boatslip, yet quiet. It was well-stocked and featured comfortable furnishings and accoutrements.
- Parking Availability
- Reservation process was a little convoluted requiring two phone calls to confirm
- A/C didn't work and wasn't restored until last night of 3-night visit (offered credit after check-out)
- Nail sticking up from staircase (~1" up in center of tread representing serious hazard) was never addressed, though raised on first day
- As noted in listing/materials, parking space for this particular unit is limited to a small car or talented parker
Overall, despite the details above on the cons, it's a great location; the Turn Key team were all pleasant, apologetic, and responsive - if delayed in follow-through; and we would definitely rent this unit again and not shy away from Turn Key.
I booked this property on 6/7/17 with a confirmation from Turnkey Vacation Rentals for 3 nights in July. On 6/15/17 Turnkey sent me an email telling me that my reservation was cancelled due to a "decline on my credit card." They didn't even try to contact me. Turnkey cancelled the reservation and booked another party in my place. The truth is my card did not decline the changes. Turnkey found another party willing to stay longer (more nights) filled up there booking dates and never tried to contact me. Everyone wins except the customer.