I am reviewing mostly based on lodging. They have a great bakery and I have had a decent breakfast there and good meals there. That said, I want to say that the Chamberlain is wonderful and up to date as far as being comfortable for a good night's stay. I recently attempted a 3 night stay at the main inn. It was in the low 40's overnight and the heater did not work. It only blew cold air despite being set on "heat" and the dial turned to the highest number of 80. There seems to be minimal to no insulation in the walls and 2 old and drafty windows. There was a window AC unit. I was able to hear distinct conversations and laughter down on the patio below my window. The bathroom faucet worked, but the hot handle was rusted at the base and shaky. I did not use the shower/tub, but was not looking forward to it after seeing their version of a shower head. The toilet flushed fine and the offered toiletries were above basic. I ended up not enjoying my night due to being so cold by 4am. I packed and checked out by 5:30am, after being told that there were not any rooms available in the Chamberlain. I did complain and tell whoever would listen that the room was not acceptable for a cold night. My charge card still says that the 3 night stay is still pending, but has not gone through yet. I have heard twice that the manager will be notified, but have not heard back as far as being billed for a room that I hardly used. I used the toilet twice, 1 face cloth, the tv for 1 hour, some light, and tried to sleep in the bed from 11-4am. There was no way I was staying in that room for 2 more cold nights. Sad that there is so much construction going on and the rooms in the main inn could use some attention. I would replaced bathroom fixtures and add proper heating/AC.
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- Also Known As:
- Publick House Historic Hotel Sturbridge