This appeared to be an old style (1950's vintage) hotel, at least the part to which we were assigned. We checked in on a Saturday evening and things were just terrible right from the start: no hot water; no heat; no working TV. We informed management, who did respond promptly and they did get the heat on but never did get us hot water. The manger gave up on the TV, saying the cable tech wouldn't be available until Monday. They did offer another room on the second floor but I'm physically impaired and there was no elevator, so I opted to stay. Later that evening, a nice young lady appeared with a new cable box and established TV reception. I was very disappointed in this experience, although the management did try to resolve things. There may be other facilities within this hotel complex but this one didn't match up to the cost. I don't see a good reason to return.
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- Also Known As:
- Publick House Historic Hotel Sturbridge