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Reviews (635)
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All reviewsfull kitchenbedroom suitefront desk stafffull sizebit datedomelet stationnice sizelaundry roombusiness centerfree breakfastthe breakfast areaboston walthamhome away from homewould definitely stay here againsitting areasized bedcomfortable stay
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46 - 51 of 635 reviews
Reviewed 13 October 2017

Very nice short-stay type hotel with minimal amenities but surrounding area has all the quality restaurants/grilles/bars and shopping facilities to keep you entertained and satisfied about your stay. Not far from Bentley University a plus. Hotel is well located off I-95 behind the Westin.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank andrewjI7590YD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn R, General Manager at HYATT house Boston/Waltham, responded to this reviewResponded 19 December 2017

Dear andrewjI7590YD,

Thank you for the kind words and for staying with us. We hope that your travels bring you back to our hotel in the very near future.


Warm Regards,

Shawn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

Stayed for 3 nights in a 2 BR suite October 2017

The building is a little "tired"...our room had the smoke detector in main living area MISSING and the one in Suite B was hanging by wires.
The bathrooms were not really that clean - hair found on floor, spot on toilet seat I wiped off.
I also had to have my bedspread changed as there were TWO different hairs - the spreads are white so it was seen easily. I also thought the area by the vanity wasn't vacuumed when I arrived.

Our room - 313 - was SOOOOO far from the elevators which was challenging with heavy luggage - they told us there were no other options and the back elevator/access was being repaired.

With that said - the rooms are Large, the bartender and breakfast staff were wonderful as were the front desk people!

Room Tip: Ask for something closer to elevators or you'll walk FAR!
  • Stayed: October 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank travelin5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn R, General Manager at HYATT house Boston/Waltham, responded to this reviewResponded 19 December 2017

Dear travelin5,

Thank you for taking the time to review our property. I apologize that you found some things in regards to your stay not up to standard. We take these surveys seriously and will use your feedback to improve our processes so that others do not encounter similar issues. Our renovations in the back of the building are now complete so there is easier access in the rear of the building. Thanks again for the feedback.


Warm Regards,

Shawn

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Reviewed 9 October 2017 via mobile

If you don't want to pay Westin prices try this place up the street and get huge room (double king suite w 2 bathrooms, kitchenette and living room) for less, and walk down for a drink at the Westin bar!

Quality of rooms is high....not Westin-soft obviously. Free breakfast is great in quantity and good on quality. Can be busy if you hit it at the wrong time, apparently.

Stayed: October 2017, travelled on business
Thank blandshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn R, General Manager at HYATT house Boston/Waltham, responded to this reviewResponded 19 December 2017

Dear blandshaw,

Thank you for your review of our property and for choosing us when you stay in Waltham. We are glad that you were able to take advantage of the breakfast. We look forward to seeing you again should your travels bring you back to the Waltham area.

Warm Regards,


Shawn

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Reviewed 7 October 2017 via mobile

This is a great hotel. Very comfortable bed and good breakfast. The bar was well serviced by Eric, great guy. The only downside is its location for sightseeing and lack of room service but overall a very very good choice!

Stayed: October 2017, travelled on business
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn R, General Manager at HYATT house Boston/Waltham, responded to this reviewResponded 21 November 2017

Dear Tim M,

Thank you for your review of our property. I am glad that you got to take advantage of some of our amenities while you were here.

Shawn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

The staff at the Hyatt house Boston/Waltham is superb. Friendly and efficient. There is a business center, laundry room and Fitness center plus the pool available. The hotel is smoke free and pet friendly. Many restaurants are five minutes away. The hotel shuttle will take you anywhere in Waltham.

  • Stayed: August 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank violette113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn R, General Manager at HYATT house Boston/Waltham, responded to this reviewResponded 2 October 2017

Dear violette113,

Thank you so much for your kind review. We are so thankful to have you here every summer and look forward to seeing you when you return.


Warm Regards,


Shawn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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