Food is good!
But these people need help to adapt and organize the menu and choices. Extremely inflexible to the point where it becomes sad and almost funny. Makes me think of Kafka.
All questions such as: may I change this fish to this fish 'goes through the chef'.
If you're up to adapting to whatever's on the menu and don't have your own ideas of what you like and want - place is great. Otherwise you're up for a friendly but awkward battle and may have to pay extra for whatever it may be. +A lot of awkwardness.