We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A "Hidden Gem" in Battle Creek. Best Staff Experience EVER! ”
Review of Quality Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Quality Inn
Ranked #9 of 19 Hotels in Battle Creek
Reviewed 3 September 2017 via mobile

What a "Hidden Gem" this QI! Everyone we encountered: Josh, the manager, housekeeping, maintenance, and the gentleman facilitating the breakfast area embody a Client Centered Philosophy. This crew is the BEST, collectively, we've ever experienced...hands DOWN!

Together, they are a well tuned machine, always ready and willing to accommodate the needs of every guest. While eating breakfast, we observed the gentleman quickly and efficiently keep the room clean, all food items stocked, while smiling, and engaging with the rest of us. He even took the time to explain to the little ones in the room the different areas of the pool and its depths! (He is sensational!)

Josh, I have listened to my friend sing your praises throughout the entire wedding planning process. Your attention and concern for the details, willingness to coordinate and offer your time was priceless, especially as they live hours away! Every step of the way you showed them that their experience was important to you as well. (From the first contact, to the many others that followed, even the quick drywall patch within hours of the ceremony, and working the extra hours to make sure the reception went well right to the end!)

YOU are truly a fantastic Captain of the Ship, modeling for your staff and clearly earning their respect.

The Other Stuff....the rooms were comfortable, priced right, beds super comfy, and I loved the comforter! Pool seemed to be enjoyed by the kids, breakfast was great: DIY waffles, scrambled eggs, sausage, biscuits and sausage gravy, fruit, pastries, toast, yogurt, cereal, and juice!

Perfectly located and close to so many opportunities! Right off 94. We would stay here and drive into Kalamazoo where one of our children stay because of the staff!

You guys ROCKED it!!

Thanks again for such a great weekend. Even the dogs were comfortable and happy!!

Stayed: September 2017, travelled with friends
Thank wt4animals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh P, General Manager at Quality Inn, responded to this reviewResponded 1 week ago

Thank you for your review of our Quality Inn Battle Creek. We are so glad that you enjoyed your stay. We hope to see your family again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (76)
Traveller rating
Traveller type
Time of year
Language

7 - 11 of 76 reviews

Reviewed 30 August 2017

I hate hotel stays as I worry the entire time about bugs. This hotel beds were clean. I checked mattresses. The bathrooms were small but workable for 4. The pool area was clean and always had towels. The breakfast was what you expect except the gentleman who was working in there was great, pleasant and quick to replace items or clean tables.Front desk was awesome. I hate dirty looking hallways and there halls were dark . The area is close to everything. I wish they would update a few things and clean up cigarette butts outside everyday. The price is right.

  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank marianng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh P, General Manager at Quality Inn, responded to this reviewResponded 1 September 2017


Thank you for taking the time to review our hotel regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Josh Ruth
General Manager
Quality Inn
269-965-3201

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

This was a recently renovated hotel. Rooms are ok. Nothing special, but good for the price. The staff was awesome especially the breakfast guys (James and John I think). Ritz quality service for a 3 star hotel. Would stay here again just for the breakfast service.

Stayed: August 2017, travelled on business
Thank hdl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh P, General Manager at Quality Inn, responded to this reviewResponded 1 September 2017

We are very pleased that you enjoyed your stay. We take great pride in our cleanliness and our breakfast. See you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017

I see many people bashed this place. But we're hotel veterans and being retired we're out 40 nights a year, every year and have seen it all. This is a very good place, especially for the money. Room was very spacious, clean, well decorated. Yes, the bathrooms are fairly small as they are at most Quality Inn's but not enough to disturb me. Very broad hallways and front lobby. Front desk clerk friendly and fun to interact with/ I don't see the negative here!! Not at all.

  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank chuck k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh P, General Manager at Quality Inn, responded to this reviewResponded 1 September 2017

We are so glad that you enjoyed your stay. We will see you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017

This hotel is extremely busy. I talked to several guests who always stay for work. The large sporting groups I met always come back to stay. Given the small staff support, they all go out of their way to make sure you have a great stay. The rooms are clean & a nice size. This hotel does allow pets; make sure you request your preferences if you want a room that has never had animals. The pool was great, clean, nice size. The conference room was a nice size and the new granite divider, made it perfect for our buffet with our small group of 30-40. Given the area of Battle Creek, this Quality Inn was perfect for our needs.

  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Teresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh P, Manager at Quality Inn, responded to this reviewResponded 25 July 2017

Teresa,

Thank you for the great review. Your group was awesome to work with and we hope to see you again next year. Go Cubs

Josh Ruth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Battle Creek hotels
0.5 km away
Baymont Inn & Suites Battle Creek/I-94
6.9 km away
Baymont Inn & Suites Battle Creek Downtown
0.5 km away
Best Western Executive Inn
Best Western Executive Inn
#3 of 19 in Battle Creek
307 reviews
Show Prices
Show Prices
Show Prices
10.5 km away
Quality Inn & Suites of Battle Creek
0.4 km away
Red Roof Inn & Suites Battle Creek
0.8 km away
Hampton Inn Battle Creek
Hampton Inn Battle Creek
#4 of 19 in Battle Creek
360 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Address: 2590 Capital Ave SW, Battle Creek, MI 49015-4158
Phone Number:
Region: United States > Michigan > Calhoun County > Battle Creek
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 19 Hotels in Battle Creek
Price Range: $119 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Our Battle Creek hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as guest laundry services and: Free hot breakfast Free WiFi Indoor heated pool Fitness center Free weekday newspaper Each guest room is furnished with a TV, microwave, refrigerator and an iron and ironing board. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Agoda, TripOnline SA and HotelQuickly so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Battle Creek
Comfort Inn Battle Creek
Battle Creek Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing