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All reviewsroom was cleanfront desknice hotelsaginaw baycinnamon rollsoff the highwaywould stay here againgreat night's sleepworked fineup to datenorthern michiganbreakfast was includedthird floorbreakfast areaone night staynice breakfastking room
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Reviewed 1 June 2016

Just what we needed after a terrible experience at another hotel in the vicinity. The hotel is kept up inside and outside and is in a convenient location with stores and dining options close by.

Room was moderate size, updated, clean and beds were fairly comfortable. Pool was clean and staff was helpful and nice. Breakfast area is big and decent spread is put out. Would definitely stay again in a heartbeat!

  • Stayed: May 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank taludwig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this reviewResponded 2 June 2016

Dear taludwig,

I'm so happy to hear your stay was just what you needed after a bad experience at a different hotel. We loved having you here in Bay City, and so appreciate all the wonderful feedback. Please stop and see us again when you're traveling through.

Sincerely,
Tammi C.
Front Desk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2016

Wonderful hotel. Conveniently across the street from Meijer, which made the stay even better. The room was clean and very comfortable. The staff was very attentive, and really valued me as a customer. Was there on business and would definitely stay again. I would definitely stay here again.

  • Stayed: May 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank aspen2315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this reviewResponded 24 May 2016

Dear Aspen2315,

Thank so much for your wonderful review! I was happy to hear you enjoyed the convenience of close shopping. Thank you also for your kind words regarding our staff, they were very happy to know you felt valued during your stay. We look forward to your return visit.

Tammi C.
Front Desk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2016 via mobile

Lobby is well maintained, front desk staff is friendly and our room was clean. I did not eat the complimentary breakfast but the seating area was large with many tables and chairs. There is a very small gym next to the pool. The pool area was clean and nicely kept. The pool water wasn't too chilly. It didn't take long to get used to the water to enjoy the it. Towels are provided. There are also pool noodles available to use. Our room had 2 queen beds. I am particular about hotel room cleanliness and found no obvious issues during our stay. There is a fridge, microwave, hair dryer, iron and keurig coffee maker in the room. We did not incur any noise issues. There are a few restaurants within a short drive of this hotel and a large Meijer store across the street. I'd stay here again if in the area.

Stayed: May 2016, travelled with family
Thank JLK41811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this reviewResponded 24 May 2016

Dear JLK41811,

Thank you for taking the time to write such a great review! We were thrilled to hear you enjoyed all of our amenities. Your positive feedback is very appreciated. We hope to see you again when you are in the area.

Tammi C.
Front Desk Supervisor

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Reviewed 17 May 2016

We were traveling through Bay City and very tired after a long day of driving. We stopped to spend the night, and we're glad we did. The hotel entrance made a good impression and we were well received by the desk clerk. We had a large king-bed room where everything was ship shape and in very good condition.The bathroom is very nice, large, with tile floors and tub/shower surround, and granite countertops. All fixtures looked and worked like new. There is a better than average breakfast provided in a better than average breakfast room. It was good stay overall.

  • Stayed: May 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Matt33332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2016 via mobile

I stay at many holiday inn expresses and this is one of the best!! Excellent front desk staff! Breakfast was normal IHG fare but the eating area and food area were very clean and comfortable. The hotel overall seemed clean and well kept. Room was great.. If I can find one thing negative it would be the tiling in the shower - could use some new grout. Bed was very comfortable. It seemed quiet even though there was a bowling group staying at the hotel. Parking was adequate and the area seemed safe. Food and shopping nearby, and it's right off of I-75. I would definitely stay here again and recommend it for business travelers!

Stayed: April 2016, travelled on business
Thank Jack50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay City, responded to this reviewResponded 12 April 2016

Dear Valued Guest,

Thank you so much for your great review! My staff were thrilled to hear your kind words.
I have spoken with our maintenance department regarding the tile grout and he has assured us he will get that taken care of right away. We are glad to hear you will be back with us and look forward to your next visit.

Sincerely,

Tammi C.
Front Desk Supervisor

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