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12 - 17 of 189 reviews
Reviewed 18 December 2018 via mobile

Lifetime PL calls on all fellow elites to AVOID. Do not allow local hotels to overrule Marriott. Please, to protect status for all of us, skip one night at this hotel! Cancelled via Platinum phone reservations without any fee. Done. Got a charge on my credit card without warning. Hotel refuses to comply with Marriott corporate. Email from 'Kevin' says he doesn't care what 'corporate' says, if they cancelled without a fee over the phone, he doesn't care. Band together elites! Find another option. Safe travels to all.

Date of stay: July 2018
Trip type: Travelled on business
3  Thank Jason S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 18 December 2018

Dear UtesRule,

I'm very sorry for your frustration. Marriott does allow cancellations 48 hours in advance at all of our hotels with no penalty. I regret if this was not effectively communicated to you. We value your feedback and have been in contact with you regarding your reservation. Thank you for your loyalty to the Marriott family of hotels.

Sincerely,
Kevin Zaborowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2018 via mobile

Nicole at front desk is very nice. Hotel follows a good standards of Courtyard by Marriott. Comfortable and clean, this is the smaller version of the courtyard hotels you’ll find around the country. Rooms are a tad smaller than other locations and as a platinum elite member, I see a lot of these!

Date of stay: September 2018
Trip type: Travelled with family
Thank Dwane M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 22 September 2018

Dear McFerrid,

Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel and friendly staff made for an enjoyable stay. We appreciate your kind comments.

Best,
Kevin Zaborowski
General Manager

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Reviewed 28 August 2018

The rooms were excellent and the staff were very friendly. Loved this place. There is a Starbucks in the lobby and a small workout area and a pool. Outback Steakhouse and Cracker Barrell are right next door (the next 2 parking lots). Easy access off the highway and a short trip downtown with some excellent restaurants.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Bob2670
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 30 August 2018

Dear Bob2670,

Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

Best,
Kevin Zaborowski
General Manager

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Reviewed 9 August 2018 via mobile

First time for Us to stay here. Good location... we know the area very well. Comfortable bed and nice TV. Ok bathroom... everything was nice and CLEAN! The front desk was friendly and professional. They have a Starbucks in the lobby. The indoor pool looked great but we didn't try it. We would stay again.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank susan W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 11 August 2018

Dear susan W,

It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.

Best,
Kevin Zaborowski
General Manager

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Reviewed 7 August 2018

We love the Marriott Family of hotels! The Courtyard Detroit Brighton stands out as one of the best due to their GREAT STAFF! When you add their newly remodeled establishment, their comfortable bedding, their clean rooms, their welcoming lobby and their delicious food ... you have the making of a great place to stay that is centrally located to major highways and plenty of restaurants! I highly recommend this hotel for your next stay!

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank KevinWinningham
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 8 August 2018

Dear Kevin Winningham,

It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our amenities, but more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.

Best,
Kevin Zaborowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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