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Courtyard by Marriott Detroit Brighton
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11 - 16 of 189 reviews
Reviewed 25 January 2019
Enjoyable Stay!

I had a very nice stay! The hotel is very clean and the beds were comfortable. It is also in a great location. The highlight of my stay, though, was the wonderful customer service I received from Steve at the front desk. His attentiveness to my comort and satisfaction was truly extraordinary! I definitely felt welcome and valued and this meant so much to me. I am a Platinum Premier Elite, so I’m no stranger to Marriott hotels. I believe this was the most personalized service I’ve ever received in my 14 years as a customer!

Date of stay: January 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Ask Theresa M about Courtyard by Marriott Detroit Brighton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 27 January 2019

Dear Theresa M,

I’m so happy to hear that you felt at home while staying with us. It’s encouraging to know you found our rooms to be nice and comfortable, location convenient and staff helpful. I look forward to sharing your review with Steve and the entire team and we hope to see you again soon.

Best,
Kevin Zaborowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2018 via mobile
Elites must AVOID, our status matters!

Lifetime PL calls on all fellow elites to AVOID. Do not allow local hotels to overrule Marriott. Please, to protect status for all of us, skip one night at this hotel! Cancelled via Platinum phone reservations without any fee. Done. Got a charge on my credit card without warning. Hotel refuses to comply with Marriott corporate. Email from 'Kevin' says he doesn't care what 'corporate' says, if they cancelled without a fee over the phone, he doesn't care. Band together elites! Find another option. Safe travels to all.

Date of stay: July 2018
Trip type: Travelled on business
Ask Jason S about Courtyard by Marriott Detroit Brighton
3  Thank Jason S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 18 December 2018

Dear UtesRule,

I'm very sorry for your frustration. Marriott does allow cancellations 48 hours in advance at all of our hotels with no penalty. I regret if this was not effectively communicated to you. We value your feedback and have been in contact with you regarding your reservation. Thank you for your loyalty to the Marriott family of hotels.

Sincerely,
Kevin Zaborowski
General Manager

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Reviewed 22 September 2018 via mobile
Bright spot in Brighton

Nicole at front desk is very nice. Hotel follows a good standards of Courtyard by Marriott. Comfortable and clean, this is the smaller version of the courtyard hotels you’ll find around the country. Rooms are a tad smaller than other locations and as a platinum elite member, I see a lot of these!

Date of stay: September 2018
Trip type: Travelled with family
Ask Dwane M about Courtyard by Marriott Detroit Brighton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 22 September 2018

Dear McFerrid,

Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel and friendly staff made for an enjoyable stay. We appreciate your kind comments.

Best,
Kevin Zaborowski
General Manager

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Reviewed 28 August 2018
Great Hotel and Staff! Outback and Cracker Barrell next door.

The rooms were excellent and the staff were very friendly. Loved this place. There is a Starbucks in the lobby and a small workout area and a pool. Outback Steakhouse and Cracker Barrell are right next door (the next 2 parking lots). Easy access off the highway and a short trip downtown with some excellent restaurants.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Ask Bob2670 about Courtyard by Marriott Detroit Brighton
1  Thank Bob2670
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 30 August 2018

Dear Bob2670,

Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

Best,
Kevin Zaborowski
General Manager

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Reviewed 9 August 2018 via mobile
Good location

First time for Us to stay here. Good location... we know the area very well. Comfortable bed and nice TV. Ok bathroom... everything was nice and CLEAN! The front desk was friendly and professional. They have a Starbucks in the lobby. The indoor pool looked great but we didn't try it. We would stay again.

Date of stay: August 2018
Trip type: Travelled as a couple
Ask susan W about Courtyard by Marriott Detroit Brighton
Thank susan W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 11 August 2018

Dear susan W,

It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.

Best,
Kevin Zaborowski
General Manager

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