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Courtyard by Marriott Detroit Brighton
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Reviewed 23 May 2019
Banquet room perfect for baby shower!

I held my baby shower in the hotels banquet room. Easy location for my guests to find, ample parking and very clean rooms. Affordable and convenient. It was the perfect space to celebrate with family and friends! The staff was very friendly and accommodating. My favorite part about the banquet room was the wall to wall windows, that looked out to the courtyard. Perfect background for a party and easy access for taking photos in!

Date of stay: May 2019
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Ask Stephanie O about Courtyard by Marriott Detroit Brighton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 23 May 2019

Dear srh2688,

Thank you for sharing your review and recommendation of our great hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service exceeded your expectations for your baby shower and made for a truly fantastic experience. I’ll be certain to pass along your compliments. We enjoyed having you as our guest, and we hope you’ll visit us again soon.

Best,
Kevin Zaborowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2019
Convenient location

This is was a return visit for us and we found this Marriott hotel just a clean, friendly, and up-to-date as last time. The staff is always very friendly (greeting us every time we entered the building, and helpful. Our bed (King) was very comfortable and the room was very clean. We also ate a very good breakfast at the Bistro in the morning. They have a number of healthy choices on the menu which I appreciate.
The location is very convenient for a trip in to Detroit and especially convenient for shopping at the outlet mall in Howell.
We will be back.

Room tip: Only three floors so all rooms are convenient.
Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Ask NKaeLN about Courtyard by Marriott Detroit Brighton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 10 April 2019

Dear NKaeLN,

Thank you for sharing your review and recommendation. We’re pleased to hear our clean updated hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon.

Best,
Kevin Zaborowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2019
Enjoyable Stay!

I had a very nice stay! The hotel is very clean and the beds were comfortable. It is also in a great location. The highlight of my stay, though, was the wonderful customer service I received from Steve at the front desk. His attentiveness to my comort and satisfaction was truly extraordinary! I definitely felt welcome and valued and this meant so much to me. I am a Platinum Premier Elite, so I’m no stranger to Marriott hotels. I believe this was the most personalized service I’ve ever received in my 14 years as a customer!

Date of stay: January 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Ask Theresa M about Courtyard by Marriott Detroit Brighton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 27 January 2019

Dear Theresa M,

I’m so happy to hear that you felt at home while staying with us. It’s encouraging to know you found our rooms to be nice and comfortable, location convenient and staff helpful. I look forward to sharing your review with Steve and the entire team and we hope to see you again soon.

Best,
Kevin Zaborowski
General Manager

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Reviewed 18 December 2018 via mobile
Elites must AVOID, our status matters!

Lifetime PL calls on all fellow elites to AVOID. Do not allow local hotels to overrule Marriott. Please, to protect status for all of us, skip one night at this hotel! Cancelled via Platinum phone reservations without any fee. Done. Got a charge on my credit card without warning. Hotel refuses to comply with Marriott corporate. Email from 'Kevin' says he doesn't care what 'corporate' says, if they cancelled without a fee over the phone, he doesn't care. Band together elites! Find another option. Safe travels to all.

Date of stay: July 2018
Trip type: Travelled on business
Ask Jason S about Courtyard by Marriott Detroit Brighton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 18 December 2018

Dear UtesRule,

I'm very sorry for your frustration. Marriott does allow cancellations 48 hours in advance at all of our hotels with no penalty. I regret if this was not effectively communicated to you. We value your feedback and have been in contact with you regarding your reservation. Thank you for your loyalty to the Marriott family of hotels.

Sincerely,
Kevin Zaborowski
General Manager

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Reviewed 22 September 2018 via mobile
Bright spot in Brighton

Nicole at front desk is very nice. Hotel follows a good standards of Courtyard by Marriott. Comfortable and clean, this is the smaller version of the courtyard hotels you’ll find around the country. Rooms are a tad smaller than other locations and as a platinum elite member, I see a lot of these!

Date of stay: September 2018
Trip type: Travelled with family
Ask Dwane M about Courtyard by Marriott Detroit Brighton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 22 September 2018

Dear McFerrid,

Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel and friendly staff made for an enjoyable stay. We appreciate your kind comments.

Best,
Kevin Zaborowski
General Manager

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