Good one night stay at this Marriott. It is a typical Courtyard, what you would expect. Only complaint was the air conditioner rattled every time it kicked on. Other than that, it was great. Has a good location for jumping on and off the highway. Outback Steakhouse and a Cracker Barrel right next door for dining options. More
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We held a baby shower for my daughter in a banquet room. It was the perfect size for the group we had. The staff was very attentive to our needs of tables, chairs and linen for the tables.The banquet room had a lot of natural lighting due to a wall of windows that lead to a court yard. The staff were very friendly and very comfortable to work with. Loved the location of the Hotel, near I96 so it was easy on/off for our guest. Also shopping in the area just encase we forgot something. My husband and I also have stayed in the rooms many times. It is close to our children's homes, as we live up-north. The rooms are always clean and fresh. I'm sure we will be using this hotel in the future.
Dear momwithaview,
Thank you for choosing us for this special occasion. We are delighted to hear that your baby shower was a success. Congratulations on your new grandchild and please visit us again soon.
Best Wishes,
Kevin Zaborowski
General Manager
I held my baby shower in the hotels banquet room. Easy location for my guests to find, ample parking and very clean rooms. Affordable and convenient. It was the perfect space to celebrate with family and friends! The staff was very friendly and accommodating. My favorite part about the banquet room was the wall to wall windows, that looked out to the courtyard. Perfect background for a party and easy access for taking photos in!
Dear srh2688,
Thank you for sharing your review and recommendation of our great hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service exceeded your expectations for your baby shower and made for a truly fantastic experience. I’ll be certain to pass along your compliments. We enjoyed having you as our guest, and we hope you’ll visit us again soon.
Best,
Kevin Zaborowski
General Manager
This is was a return visit for us and we found this Marriott hotel just a clean, friendly, and up-to-date as last time. The staff is always very friendly (greeting us every time we entered the building, and helpful. Our bed (King) was very comfortable and the room was very clean. We also ate a very good breakfast at the Bistro in the morning. They have a number of healthy choices on the menu which I appreciate.
The location is very convenient for a trip in to Detroit and especially convenient for shopping at the outlet mall in Howell.
We will be back.
Dear NKaeLN,
Thank you for sharing your review and recommendation. We’re pleased to hear our clean updated hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon.
Best,
Kevin Zaborowski
General Manager
I had a very nice stay! The hotel is very clean and the beds were comfortable. It is also in a great location. The highlight of my stay, though, was the wonderful customer service I received from Steve at the front desk. His attentiveness to my comort and satisfaction was truly extraordinary! I definitely felt welcome and valued and this meant so much to me. I am a Platinum Premier Elite, so I’m no stranger to Marriott hotels. I believe this was the most personalized service I’ve ever received in my 14 years as a customer!
Dear Theresa M,
I’m so happy to hear that you felt at home while staying with us. It’s encouraging to know you found our rooms to be nice and comfortable, location convenient and staff helpful. I look forward to sharing your review with Steve and the entire team and we hope to see you again soon.
Best,
Kevin Zaborowski
General Manager
Lifetime PL calls on all fellow elites to AVOID. Do not allow local hotels to overrule Marriott. Please, to protect status for all of us, skip one night at this hotel! Cancelled via Platinum phone reservations without any fee. Done. Got a charge on my credit card without warning. Hotel refuses to comply with Marriott corporate. Email from 'Kevin' says he doesn't care what 'corporate' says, if they cancelled without a fee over the phone, he doesn't care. Band together elites! Find another option. Safe travels to all.
Dear UtesRule,
I'm very sorry for your frustration. Marriott does allow cancellations 48 hours in advance at all of our hotels with no penalty. I regret if this was not effectively communicated to you. We value your feedback and have been in contact with you regarding your reservation. Thank you for your loyalty to the Marriott family of hotels.
Sincerely,
Kevin Zaborowski
General Manager
