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2 - 7 of 189 reviews
Reviewed 30 April 2021

My husband and I have stayed at this hotel frequently. The staff is incredibly nice and very thoughtful of ALL their guests. I have NEVER encountered a problem and if I did it was resolveds IMMEDIATELY. It is so very unfortunate that during such difficult times across our country right now, that some people chose to take out their frustrations on everyone around them. I can assure anyone who may be hesitate after reading SOME of the other reviews that Kevin and his staff are incredibly professional. Stay here and judge for yourselves how great the hotel is.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank 66Bday
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 30 April 2021

Dear 66Bday,

Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice.

Best Wishes,
Kevin Zaborowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2021

I’ve stayed here several times to visit doctors in the area for my son. Prior to covid there was nothing special about the place because we just needed a place to sleep before our long drive back.

I recommended this place to a friend and now have learned they don’t bother with covid protocols and the employees do not wear masks even though guests have to. I’ve canceled my room here and am using another location. They have deleted my reviews on other platforms, so please be aware.

Date of stay: May 2020
Trip type: Travelled with family
2  Thank 200teachera
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 2 May 2021

Dear 200teachera,

I'm very sorry that your friend did not enjoy their stay; we want all our guests to feel comfortable. Our hotel is mask compliant. From social distancing, increased scheduled cleaning of public spaces, and changes to our amenities and services, we’re committed to protecting your wellbeing. For this reason, we hope that you will consider a future visit. Thank you for your feedback.

Sincerely,
Kevin Zaborowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2020

We’ve stayed at many 3-star hotels throughout the US over the past few weeks (we’re driving cross country) and this one is by far the worst. The room is small, the light in the bathroom is dim and the shower is so dark you can barely see, and when we tried to turn on the room’s heater, there was a horrible burnt smell and the fire alarm turned on!! I have never had a fire alarm go off in a hotel room. Absolutely grim and I would not recommend it or stay here again.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank jennysY4325BF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Management response:Responded 6 September 2020

Dear jennysY4325BF,

I appreciate you taking the time to write this review as your feedback is helpful. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect as a seasoned traveler. The details definitely do make a trip and we regret we missed the mark. Your feedback provides many areas that we can work on in order to improve our guest experience. We would love another opportunity to serve you, so we hope you will reconsider a return visit.

Sincerely,
Kevin Zaborowski
General Manager

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Reviewed 14 February 2020

Just recently hosted a 2 day conference at the Detroit Brighton Courtyard by Marriott. They did a FANTASTIC job accommodating our group. The staff was extremely helpful, kind and willing to help in any way they could. Considering the site is under construction, the facilities were clean and respectful of not working around the conference room as to not impact our activities. Bonus - only hotel in Livingston County with a full service bar and right next door to Outback.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank kferencz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 15 February 2020

Dear kferencz,

Thank you for sharing your conference experience here on TripAdvisor. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service in Brighton. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice any time you need to host meetings in the area.

Best,
Kevin Zaborowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2019 via mobile

Roles into the Courtyard Brighton MIchigan late from Ann Arbor. AA is always busy and overbooked. It was nice to visit an old haunt @CourtyardBrighton and to see that it is nicely updated.

Scored a couple of MI IPAs and went to my room to eat my Zingerman’s sandwich after a swim at the AA YMCA.

The front desk professionals, both at check-in and this AM were all smiles.

Check this hotel out if you need to be near Ann Arbor.

Many food choices within 1 mile. I will be back!

Date of stay: August 2019
Trip type: Travelled on business
Thank Rendezvous91
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Detroit Brighton, responded to this reviewResponded 3 September 2019

Dear Rendezvous91,

We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to your return visit.

Best,
Kevin Zaborowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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