We stayed here a couple of days before the due change to crown metropol .like previous reviews it was very noisy with the ongoing refurbishments .but being an ambassador member they upgraded our room and gave us a late 4pm checkout so we were happy with that. Later that evening we received a phone call saying that as they were trying to arrange the change over to crown they would not honor their original check out time,so we had to check out by 1200.
We ended checking out earlier then that as im not interested at staying at a hotel that does not care about their guests,
Yes it is a lovely hotel but if you are expecting to be treated along the same lines as IHG you could be in for a very rude shock.More
- Free Wifi
- Free Parking