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“Beautiful Hotel”

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Crown Metropol Perth
Ranked #2 of 3 Hotels in Burswood
Certificate of Excellence
Reviewed 11 August 2012

Recently, my husband and I stayed at the Crown Metropol, after the Lady Gaga concert. We had booked to stay in a Luxe King Spa room, but were called up about 1 hour before we were going to arrive to advise us that the spa in the room we were going to stay was out of order, and we would have to stay in a room without a spa.

The room was lovely, they have obviously had a refit because it looks a lot more modern then the last time we stayed - which was when it was still the Intercontinental. Lots of restuarants to choose from nearby and because of the concert, there was a happy and busy buzz around the place.

Only hiccup was that when checking in, we were told breakfast at the Atrium was included and when I went to checkout, was initially charged for breakfast. I wish we didn't need to hurry to the airport early the next morning, otherwise we would have enjoyed a relaxing morning at the hotel instead.

We would definitely recommend this hotel.

  • Stayed: July 2012, travelled as a couple
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Thank Melanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,596 - 1,600 of 1,628 reviews

Reviewed 7 August 2012

I've stayed here many a time, the staff are always extremely helpful & professional, the rooms are absolutely devine, best 5 star I've ever stayed in (I've been to a few), the room beds are large and very comfortable, the design of everything is stunning leaving a wonderful vibe for the entire stay! Their room service is always freshly cooked and fast, there is also plenty of options of restaurants to go out to, you especially want to check out the Atrium Buffet their food is amazing!

It can be a little bit pricey, but for the quality it is most certainy worth every penny, you wont be disappointed! I will definitely be back in the future :)

Room Tip: They are all amazing! But I especially like the ones with the river view, it's a beautiful sunri...
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  • Stayed: June 2012, travelled with friends
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Thank Hailey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2012

We stayed a night at the tail end of our holiday and thoroughly enjoyed it, despite the ongoing renovations. When you arrive, ask the taxi to drop you at the Crowne Promenade Hotel where a team will take your luggage to your room and there is a courtesy buggy to drive you to the Crowne Metropol. Else, drop off at the Riverside entrance to the Casino, which links to the Metropol lobby.

The room was beautiful with really comfortable beds and a lovely bathroom. The huge bath was fantastic for soaking in, and you could pull the sliding window back to watch TV in the bath if you so desired. The shower stall was equipped with a rain show and big fluffy bathrobes were provided.

We had a twin room with 2 queen sized beds and slept very well. the view from our window was of Perth city, and in the morning, the city shone golden with the morning sunlight, reflected on the Swan River. Beautiful.

Morning breakfast was at the Atrium Restaurant where the spread was mind boggling. I regret to say I could not sample all the dishes!

The hotel exterior and rooms on certain floors are under renovation, so there will be some noise from 7.30am to 5pm. Unless you are an early riser, or plan to spend the day in the room, do ask about this and get a room far away from the construction area. The concierge was extremely helpful.

Room Tip: Ask for a room away from renovations, and on a higher floor, facing the city for a lovely view.
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  • Stayed: July 2012, travelled with family
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Thank EvilCasey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2012

One of the best 5-star experiences I've had (and I've been to a few). Room was very comfortable, hotel was luxurious, bars, cafes and restaurants were great. Service was excellent, and even the bouncers (not that they had to deal with me) were very professional in the way they dealt with badly-behaved patrons ejected from the casino.

Probably the only thing going against it is the construction works, but then that is only temporary.

  • Stayed: June 2012, travelled as a couple
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Thank paulhb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2012

Its claims to be 5 star, bur rather disappointing with the standards. The multi culture employee hired by the management are to be trained much better to meet standards. We found housekeeping staffs who were speaking in a different language at the corridor simply ignoring us as the guest. In addition to their ignorance made us feel not valued for money. looks although their conflict seems more important that guest services.

  • Stayed: July 2012, travelled on business
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Thank Micheal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Victoria Park, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Victoria Park > Burswood
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Burswood
Price Range: $250 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Official Description (provided by the hotel):
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area and children’s zone. ... more   less 
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Also Known As:
Intercontinental Burswood Hotel Perth

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