We have stayed at this hotel many times - IT USED TO BE VERY NICE. This stay was terrible. It took more than 10 minutes to check in, as the one person working could not solve the problems of the person in front of us. We set the A/C in our room as low as it would go (60) and could not cool the room. The bedside clock did not display all of the digits. The toilet clogged, which we immediately reported to the front desk. After an hour of no response, we raided the maintenance room to find a plunger and cleared it ourselves. The north entrance door slams so hard it seems like it will knock the door frame off. And sitting right outside that door all evening were two guests smoking and drinking beer. It was like running the gauntlet to get in or out of the building. We thought we would have waffles for breakfast - no sugar free syrup. USED TO BE NICE - we will not return to this hotel.
- Official Description (provided by the hotel):
- The Comfort Suites® South is conveniently located just 10 miles south of downtown Grand Rapids on Highway 131. This Grand Rapids hotel is close to area attractions like the Van Andel Arena, Craig's Cruisers Family Fun Center, the John Ball Zoo, the Gerald R. Ford Museum, the DeVos Place Convention Center and Grand Valley State University. Your Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites South the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Pets are welcome for an additional fee. Whether traveling for business or pleasure, the Comfort Suites South is a great place to stay when visiting the Grand Rapids area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and TripOnline SA so you can book your Comfort Suites South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Suites Grand Rapids
- Grand Rapids Comfort Suites