We stayed here for 5 days the week of Thanksgiving. The staff was very professional and helpful. The common areas and the pool area were very clean.
We arrived pretty late but I disinfected the room anyway (even before COVID, I’d always travel with disinfecting wipes). When I wiped down the bathroom counter, I collected a bunch of black hairs that looked like facial hair clippings - gross! That didn’t give me confidence that the room had been appropriately sanitized! There were also about a dozen hairs on the bathroom floor. Since it was late at night I knew there wasn’t housekeeping staff on duty so I finished cleaning the bathroom myself. The rest of the room was clean.
We also discovered as soon as we went to bed that our bed caved in towards the middle! VERY uncomfortable. Again, we’d have mentioned it to the front desk and asked to change rooms if it wasn’t late and night and we’d already unloaded a truck full of 4 people’s luggage into the room. (This is room 103, the bed nearest the window.) I looked under the bed and noticed that it sagged just an inch above the ground! That’s a seriously bad and uncomfortable mattress :(
The hotel is right next to the highway so the highway noise is constant. Once I put my earplugs in, I slept like a baby. But if you’re sensitive to night noise, like me,...We stayed here for 5 days the week of Thanksgiving. The staff was very professional and helpful. The common areas and the pool area were very clean.
We arrived pretty late but I disinfected the room anyway (even before COVID, I’d always travel with disinfecting wipes). When I wiped down the bathroom counter, I collected a bunch of black hairs that looked like facial hair clippings - gross! That didn’t give me confidence that the room had been appropriately sanitized! There were also about a dozen hairs on the bathroom floor. Since it was late at night I knew there wasn’t housekeeping staff on duty so I finished cleaning the bathroom myself. The rest of the room was clean.
We also discovered as soon as we went to bed that our bed caved in towards the middle! VERY uncomfortable. Again, we’d have mentioned it to the front desk and asked to change rooms if it wasn’t late and night and we’d already unloaded a truck full of 4 people’s luggage into the room. (This is room 103, the bed nearest the window.) I looked under the bed and noticed that it sagged just an inch above the ground! That’s a seriously bad and uncomfortable mattress :(
The hotel is right next to the highway so the highway noise is constant. Once I put my earplugs in, I slept like a baby. But if you’re sensitive to night noise, like me, you will definitely want earplugs.
The remote to the TV only worked about 1 out of every 8 times. Fortunately we don’t watch much TV, so we didn’t ask for a new remote.
Overall this hotel is WAY better than the Wyndham we stayed at last year, which is a few miles down the road. We would stay here again, but not in room 103 unless they replace that bed!More
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