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9 - 14 of 137 reviews
Reviewed 15 August 2018

we needed a place within walking distance of the wings center so we could get to a concert easily. this place fit the bill. Candlewood has always treated us well the few times we have used them and this was no exception. the property was in good shape and the staff did their job. did not hang for any breakfast as we had to get on the road.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank dalew63
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fred R, General Manager at Candlewood Suites Kalamazoo, an IHG hotel, responded to this reviewResponded 20 August 2018

Thank you for taking the time to review your recent stay with us! We are happy to hear that our accommodations met your needs and were even happier to hear that you are a returning guest. We look forward to seeing you again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

I booked two nights in a Room with a King size bed. I got two doubles. Other comparable or better hotels nearby were sold out or I would have left. Big room, very small poor sounding TV and small beds. Not enough electrical outlets near the bed for charging gadgets. Hotel is a bit difficult to get to with the road design and roundabouts en route. Not near good restaurants. I don’t recommend this property.

Date of stay: August 2018
Trip type: Travelled on business
Thank RalphR193
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fred R, General Manager at Candlewood Suites Kalamazoo, an IHG hotel, responded to this reviewResponded 15 August 2018

Ralph,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with your stay. We hope you give us a chance at providing you a better stay in the future.

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Reviewed 27 June 2018

Our reservations were messed up at the central reservation center but Peter saved the day. He called his supervisor and was able to correct the reservation center's error. The king bed was comfortable and the sleep good. The room had good WiFi. There were two TVs, one in the bedroom and one in the living room. Plus there were full sized frig, microwave and dishwasher and a two burner stove top. An exercise room is off the lobby but no pool or hot tub. There was no breakfast in the hotel. An interesting feature was a whiteboard in the lobby where guests and staff write the names of good local eateries. We tried a couple and were pleased with the results.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank OldBoyScoutFox
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Samantha W, Front Office Manager at Candlewood Suites Kalamazoo, an IHG hotel, responded to this reviewResponded 27 June 2018

Thank you for your review! We are pleased to hear that Piotr was such a great help to you and that you enjoyed your room and all we have to offer. We hope to see you again in the future!

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Reviewed 5 June 2018

I usually stay at Holiday Inn Express, but it was considerably more expensive than Candlewood this time, so I tried out a new hotel. It was wonderful! The staff was super friendly, the room was clean, and the bed was comfortable. Couldn't have asked for a better stay.

Date of stay: May 2018
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank ellen d
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Samantha W, Front Office Manager at Candlewood Suites Kalamazoo, an IHG hotel, responded to this reviewResponded 27 June 2018

Dear Ellen D,
We are overjoyed to hear that you gave us a try! We are even happier to hear that you enjoyed your stay with us! We hope to see you again!

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Reviewed 1 May 2018

We stayed here on our trip home from wintering in California. Our last night on the road. The hotel is fairly new and the room well equipped for an extended stay even though we were only there for the night. Front desk was helpful in recommending local restaurants (apparently most of the good ones are downtown). He was very helpful in retreiving my rewards club information so I could get my points for the stay. A bit convoluted to find the route to the hotel from the highway but the GPS worked well. Go to the restaurant at the motorcycle dealer nearby... really!

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Colonel_Butler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Samantha W, Front Office Manager at Candlewood Suites Kalamazoo, an IHG hotel, responded to this reviewResponded 27 June 2018

Thank you for your review! We are pleased to hear that our staff was helpful and that you enjoyed your stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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