We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Expedia.com
US$123
View deal
Free cancellation until 23/01/22
Reserve now, pay at stay
Priceline
US$123
View deal
ZenHotels.com
US$108
View deal
Hotels.comUS$123
FindHotelUS$123
Trip.comUS$124
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (237)
Filter reviews
237 results
Traveller rating
97
71
37
18
14
Traveller type
Time of year
LanguageAll languages
Traveller rating
97
71
37
18
14
Show reviews that mention
All reviews room was clean front desk great stay oatmeal maintenance
Selected filters
Filter
Updating list...
9 - 14 of 237 reviews
Reviewed 16 June 2019 via mobile

Stayed for a baseball tournament with a room block. Staff was very accommodating for a large group. Although, overpriced for what you get. Small pool and no hot tub. Small patio area. One small elevator. They did have a small outdoor area with cornhole and one table. Room was very clean. Breakfast was exceptional! I gave it 4 stars because of great staff, clean rooms, and breakfast. Overall, we enjoyed our stay.

Date of stay: June 2019
Trip type: Travelled with family
1  Thank andreacG3475YA
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 May 2019

First of all, way over priced for what you get. Upon check-in, asked for a 1st level room, due to being very senior members of our society. Clerk indicated a we have just the room for you, off the side entrance. Guess what-key did not work. So tromp around the building to the front entrance. Cards redone. Back to step one. Same problem. Tromp around again to the front entrance. Explain the issue again. At that point clerk explains that the side door has been a problem. Well, then fix the damned thing. The exterior grounds are overgrown with foot high grass and weeds. From the Interstate Highway, the facility looks like a pre Soviet apartment building. After staying in probably 100+ Holiday Express facilities, none fall lower in ranking than this one. As a comparison, stayed in a Staybridge Hotel 3 days prior for $50 less for a more satisfying experience.

Room tip: Check out as fast as you can
Date of stay: May 2019
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank turbocat16
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this reviewResponded 23 May 2019

My sincere apologies that you did not enjoy your time at the Holiday Inn Express Kalamazoo. We had a company come out and check our locks and said it was because of the storms that came through and the rain going into the lock, which typically does not happen. I also let our lawn service know that you felt the grass was to high, they mow the grounds every Wednesday. I am in hopes that you will give us another try next time you are in the Kalamazoo MI area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2019

First of all - Daren - the front desk clerk/manager in the afternoon - is really energizing and helpful. This gentleman always had a smile and a warm greeting. It was a really good check-in with him. Very positive.

I was provided a corner room - the best! - that had a window on each wall. The room was spacious and clean. It was room #329 and it provided everything I needed for my week's stay.

Regretfully, the Tuesday morning breakfast was not ready at 6 am, or 6:30 am or 6:45 am. There were some troubles trying to get it out in a timely fashion. The next morning, Pam, saved the day by ensuring that everything was on time.

So, between Daren and Pam, the stay was very comfortable and enjoyable. Yes, I would recommend this HIE and if ever in the area, I would also come back.

Room tip: Corner rooms let the light in!
Date of stay: May 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Ratboy859
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 May 2019

stayed 2 nights for business. first time in Kalamazoo. the hotel is nice, big room, well maintained even the public areas are nice. good gym and pool, all in all it's a good holiday inn express. the only is the fact that it is not located in the center so we had to order transportation whenver we needed to go to town.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Safari05797899505
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
janplusthree, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this reviewResponded 23 May 2019

We are very pleased that you stayed with us and hope to see you again next time you are in the Kalamazoo area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2019 via mobile

This is good hotel. It is standard for holiday inn express in Michigan and has a gym with indoor pool which is nice. As always it’s the broken bits off gym equipment and wear & tear that makes you realise it’s older rather than newer. Nice touch seeing a bouquet of fresh flowers in reception. Sadly no earl grey tea bags at breakfast

Date of stay: April 2019
Trip type: Travelled solo
Thank 157DavidM
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this reviewResponded 15 May 2019

Hi 157DavidM,

Thank you for taking the time to express your thoughts and concerns. I am glad to know you liked our facilities. Our goal is to ensure that each guest stay is an excellent one and your comments about the gym equipment and the breakfast item are much appreciated. This one of the ways that let us know the areas that need additional attention.

Again, thanks for staying with us. We look forward to your next visit

Sincerely,

Connie D
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews