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All reviews front desk room was clean night's sleep one night stay microwave highway
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3 - 8 of 1,454 reviews
Reviewed 11 November 2020

This was my first visit. I was pretty impressed. There weren't many guests; so, it was reasonably quiet. The room was clean and I got a good night's sleep. I was a bit disturbed by what appeared to be smears of blood of the bathroom door (both sides). Also, if you're feeling a bit peckish at night, don't bother with the vending machine. It doesn't work properly and if you DO get your snack, it will be stale. Staff appear to be friendly.

Date of stay: October 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank 3Daytrip7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Susan Dawson, Sales at Sleep Inn & Suites, responded to this reviewResponded 8 March 2021

Thank you for staying with us. I am very sorry to hear that you experienced a few issues. The vending issue has been fixed and the rest have bee reported to maintenance. We hope to see you again soon.

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Reviewed 10 October 2020

Thanks to all the positive reviews here, we chose this hotel for our one night stay as we were passing through, and we were very pleased. The value is excellent, as it is one of the cheapest rooms we had on our 2 week driving trip, but it lacked for nothing. Everything was super clean, the front desk service was very nice, and we had an excellent night's sleep. As during these COVID times, there is no hot breakfast, but there isn't any at any of the other chains, either.

Date of stay: October 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank stork90
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dominique Deal, General Manager at Sleep Inn & Suites, responded to this reviewResponded 13 October 2020

Thank you very much for taking the time to share your experience with the TripAdvisor community. We strive to provide clean accommodations and top-notch customer service and are thrilled to hear we hit our mark for your stay. We hope to welcome you back again should your travels bring you back to Kalamazoo. On behalf of our entire team, thank you again and safe travels!

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Reviewed 22 August 2020

We travel to Kalamazoo each year to attend an event and seem to always find a new place to stay. This is by far our favorite. The room was clean, the staff were friendly, and the value was the best of all the places we have tried. My mother is 97 so it's hard for her to walk too far. This place was easy for her to negotiate. We plan to stay here again when we are in the area.

Date of stay: February 2020
    • Location
    • Rooms
    • Service
2  Thank Weyes1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dominique Deal, General Manager at Sleep Inn & Suites, responded to this reviewResponded 22 August 2020

Thank you very much for your kind review. We are honored to be your favorite place to stay and will be looking forward to welcoming you back again! On behalf of our entire team, safe travels!

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Reviewed 6 August 2020

I was staying at Baymont. DON'T DO IT! Checked out and came here. Pamela was kind and pleasant. The room is clean and comfortable. Microtel took my hotel experience from disaster to wonderful. You will love this place. It is a couple of minutes west of the highway, but 100% worth the drive.

Date of stay: August 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank Rick S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dominique Deal, General Manager at Sleep Inn & Suites, responded to this reviewResponded 22 August 2020

Thank you for taking the time to share your experience with the Tripadvisor community. I'm glad to hear Pam made a positive impression on you, we sure appreciate her kindness too! We are thankful to have had you as our guest and look forward to seeing you again soon.

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Reviewed 22 July 2020

Staff was great. Josi was very polite during check in and check out. Room was perfect. Spotless and quiet. Especially for a full occupied hotel. Breakfast was very clean and well kept. Great stop for a quick getaway for me and my wife. Thank You!!

Date of stay: July 2020
    • Location
    • Sleep Quality
    • Service
Thank Jason S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dominique Deal, General Manager at Sleep Inn & Suites, responded to this reviewResponded 22 August 2020

Thank you for sharing your feedback and for recognizing one of our star team members. I've shared your kind words with the entire staff and we all hope we have an opportunity to see you again soon!

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