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Reviewed 12 November 2016

We come here as a relaxing getaway, where our kids can swim and we can relax. Having the bowling alley, with all of its awesome things to do, so close is a great plus. The free breakfast in the mornings is great. We come here often and will continue to. We would recommend this hotel to anyone looking to relax and have fun!

  • Stayed: November 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Geromy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany B, Guest Relations Manager at Best Western Valley Plaza Inn, responded to this reviewResponded 2 December 2016

Dear Guest

we appreciate your feedback. Thank you so much for staying with us. Have a safe trip until we see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2016

The room was above average, the food was great with amenities like bowling, game room, putt putt golf, lounge were great! The only problem was the internet connection was not dependable. This is important for those doing business during down times in the Hotel.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Regina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany B, Guest Relations Manager at Best Western Valley Plaza Inn, responded to this reviewResponded 2 November 2016

Dear Guest

Thank you for the review, we are happy to see that overall you enjoyed your stay with us. I have made note of your complaint about the internet and will be sure to bring these to our employees attention. Thank you for your time. Have a great day.

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Reviewed 30 October 2016

Restful night sleep , Jenna our front desk lady . was very helpful and friendly . rooms were clean and quiet and woke up refreshed . Hot tube and the pool were both clean and refreshing . would bring my family back to enjoy

  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany B, Guest Relations Manager at Best Western Valley Plaza Inn, responded to this reviewResponded 2 November 2016

Dear Guest

Thank you for choosing our Best Western In Midland MI, and also for taking the time to publish a review in regards to your stay. We are happy to see that you enjoyed your stay. We look forward to your next visit with your family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2016

We were encouraged to use this location by the host vendor of a conference I was attending, the facility is dated, dingy and not well kept. Several other attendees had a similar experience and have vowed to never return.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Christopher Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany B, Guest Relations Manager at Best Western Valley Plaza Inn, responded to this reviewResponded 2 November 2016

Dear Guest

We do apologize that you did not enjoy your stay. Cleanliness is our top priority, as well as the happiness of our guests. We hope to see you in the future, we will do our best to provide you great service.

If you experience a problem to any property please ask at the front desk we will definitely help you out.

Again thank you for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2016

Peaceful, Clean, Friendly, Plus, lots to do within 15 min of hotel. Thank You to all the staff. This place has two pools a hot tub and sauna indoors. Modern, recently updated rooms. Perfect place to visit with a group, or as a couple.

  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany B, Guest Relations Manager at Best Western Valley Plaza Inn, responded to this reviewResponded 2 November 2016

Dear Guest

Thank you for the great review. We are happy to see you are so happy with your experience throughout the stay at our property. I am very glad that you enjoy all our amenities.

We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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