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Reviews (100)
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Reviewed 6 January 2017

We stayed overnight while in the area for snow skiing. The hotel was clean, easy to get to, the staff was pleasant. The breakfast was nice, however the area is congested. The only ice machine I found was in the downstairs kitchenette. There's no elevator, no microwave or refrigerators in the rooms.

  • Stayed: December 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Ratings1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2016 via mobile

Plusses and minuses here, but a lot more plusses. Clean, comfortable, friendly and helpful staff, good breakfast. The property looks to be in good shape, but I suspect by the layout it's older. The stairs creak like an old barn. In the morning, I stood by the counter for several minutes (and could hear the staff clearly in the office behind) and finally knocked on the counter top to get someone to check me out. A simple bell could be helpful.

Stayed: November 2016, travelled on business
Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2016 via mobile

Hotel staff were fantastic - very pleasant and helpful to the degree they could be. The parking area had a couple of vans in it with people sitting outside of the in lawn chairs - kind of like a tailgate with no game. So, I didn't feel safe leaving any equipment in my car. I was dismayed to find there was no elevator. Hallways were dark and dated. Room was clean, but the sink was plugged. The water was hard so when you shower, you never feel like soap comes off. Overall, a so-so experience.

Stayed: November 2016, travelled on business
Thank Ed Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2016

The staff was great!!! :) Rooms were clean. Hanna and Amber (Front Desk Staff) did a wonderful job. I really appreciated them and their help.The Staff seemed quite knowledge on things to do around town including Grand rapids and Kalamazoo.

  • Stayed: March 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank viditkr108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2016

This was a great hotel. They are pet friendly. The rooms were quiet and clean. They had just been remodeled. The staff were very pleasant and helpful! The location is right off the highway and close to anything you would need. Loved our stay.

Stayed: October 2016
Thank ak3250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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