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La Quinta Inn & Suites Minneapolis Bloomington W
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Reviews (1,036)
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All reviewswafflesthe breakfast areahard boiled eggsfree breakfasthot tubshower headfridge and microwavebusiness centerpool areawould stay here againnice stayfront desk staffwe've stayedshuttle serviceroom was clean and comfortablefree shuttleairport shuttle
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Reviewed 10 September 2017

Bathroom and room was messy! With hair all over the bathroom, and stay kept trying to come into my door a multiple of times before I even checked out! They just barged in!! Would not recommend to anybody!

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank 784mollyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 11 September 2017

Dear Valued Guest,

Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again.

Respectfully,
Diana - LQ Customer Care

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Reviewed 10 September 2017

The staff is awesome usually greet me with welcome home. this particular trip the hot tub/whirlpool was only lukewarm, I do miss the Sauna. We met our Daughter for breakfast so did not eat at the hotel this time they usually have a good selection with coffee 24 hrs

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank richarddX8756CP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 11 September 2017

Richard,

Thanks for your review! We truly appreciate your business and hope you will choose La Quinta Inns and Suites in your future travels.

Sincerely,
Diana - LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

What I liked: The location was good (especially with shuttle to mall); price was right; nice, clean, updated lobby; friendly staff and good customer service; ample parking; decent pool for the kids; big, open breakfast area; clean rooms

What I did not love: rooms were a little on the small side for family of four--no extra chairs, a bit cramped; only 3 towels in the bathroom, had to call every day for more; double beds--not queen--in rooms; breakfast was the same all 3 days we were there, except by the third day it felt like things had not been restocked--no more yogurt or fruit. One person working the breakfast on a busy holiday weekend. Searched through cupboards ourselves to find spray for waffle makers.

Be aware: This is a VERY pet-friendly hotel. There were dogs everywhere. Also--on a busy holiday weekend, might want to bring some of your own food as breakfast got pretty sparse. There is a fridge in the room.

Stayed: September 2017, travelled with family
1  Thank SJGAb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 10 September 2017

Dear Valued Guest,

Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again.

Respectfully,
Diana - LQ Customer Care

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Reviewed 7 September 2017 via mobile

We had a quick weekend getaway planned for the Mall Of America and the deal at this Laquinta location just couldn't be beat.

As a matter of fact, the first thing I asked at check out was, "Are we at the right hotel?" I had my doubts because because of pictures and reviews. I must say I was pleasantly surprised.

The staff was very friendly and overly accommodating. There is ample parking on the grounds. Breakfast is typical free breakfast. This location does have the availability of 4 wafflemakers which works for moving the crowd!!! My family doesn't eat pork, as such the potatoes that also had some sort of meat in them was less than desirable. So perhaps in the future consider a vegetarian potato as well? I loved that there was Crunchberries, though.

The pool is on the small side and got crowded pretty fast on our stay. As did the hot so "hot" tub. There were no towels available for quite some time Saturday night even after a few calls to the front desk. The "hot" tub was more like a lukewarm tub. Not very relaxing after a day of mall walking. Also there were a big number of children under the posted age of 16 in the tub, but no one regulating them going in/out. A visit from the staff might help this situation.

Overall, it served it's purpose. Very close to Trader Joe's and other shopping. About 5-10 minutes from the Mall Of America. So very convenient by either expressway or city streets without the extra cost.

Stayed: September 2017, travelled with family
Thank piscesmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 8 September 2017

Dear Valued Guest,

Thank you for taking the time to write such a great review! Your informative feedback will surely help our future guests with their travels. We hope you will once again choose us for your lodging needs.

Sincerely,

Danielle
LQ Customer Care

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Reviewed 5 September 2017

We have stayed here before, a few years ago. They have remodeled since then. The pet policy is very nice and we've brought our dog before. They are very accommodating. The staff is very friendly. The breakfast is a typical free hotel buffet but they do have hot waffles. There are scrambled eggs and sausage hot as well. Otherwise, it's all carbs! Our door was very squeaky but I did tell the staff upon check out. Also we had a wet area on the carpet by the fridge. We did alert the staff and they offered us a towel or maintenance. It ended up drying on its own and we didn't feel like moving rooms. There is an indoor pool and hot tub. Unfortunately the hot tub was not very hot at all and the jets were not very strong. The location is close to grocery/Target/interstate and easy access to Mall of America. There are a couple nearby lakes to walk/run/bike too. We would stay again.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank JoU444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 8 September 2017

Dear Valued Guest,

Thank you for taking the time to write such a great review! Your informative feedback will surely help our future guests with their travels. We take pride in the features mentioned, especially our pet friendly policy. We look forward to serving you again in the near future!

Sincerely,

Danielle
LQ Customer Care

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