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La Quinta Inn & Suites Minneapolis Bloomington W
Ranked #14 of 43 Hotels in Bloomington
Certificate of Excellence
Reviewed 15 October 2017

Our king suite was spacious and felt very crisp and clean. It had two bathrooms. The decor was smart and pleasant; we appreciated the many framed botanical prints in the living room and bedroom. Bed was super comfortable! Everything worked well. I wish the chain would bite the bullet and update the balcony railings. Because the balconies are not up to code, the patio doors are sealed shut; consequently, you can't open any windows. But we liked that it was a high-rise with nice views, different from most other hotels in this class. We had no problems with noisy hallways or neighbours.

Elevators are fast, never had to wait more than a few seconds. The breakfast room is nicer than many we've seen in this class of hotel, and the food was quite good. It would have been great to have real mugs for the coffee, and better quality disposable dishes and cutlery. You can't spread rock-hard butter on toast with a flimsy knife! The attendant in the breakfast room, Ruby, was very helpful.

The one problem we had was that a relative of ours decided to drop in to see us. We didn't have our cell phones on, so he asked the front desk to connect him with our room. A number of family members were staying at the hotel, and when our relative asked if anyone by any of those names was registered, the desk clerk told him no, he had the wrong hotel! But he didn't. And he had to leave without seeing us!

This is not a full-service hotel, but for the price, it was amazing.

Room Tip: Indulge in a suite on a high floor.
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  • Stayed: October 2017, travelled with family
    • Value
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Thank LOIS B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 15 October 2017

Lois,

Thank you so much! We are so happy to hear that you and your family were able to enjoy yourselves at our hotel! Thanks again for letting us know, and we look forward to having you back again!

Sincerely,
Diana - LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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58 - 62 of 914 reviews

Reviewed 12 October 2017

Our cards demagnetized every night we were there. We got 5 rooms and 3 of the room cards deactivated. We also found our room door open twice and also lost over $300 from my wife's purse, which was in our room.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with La Quinta
Thank tsehaineshg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 14 October 2017

Dear Valued Guest,

Thank you for bringing this to our attention. The safety and security of our guests is always our top priority. Please be assured the issue will be addressed with our management staff. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations.

Sincerely,
Diana - LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

This hotel kept surpassing my expectations! I always choose a two-room type suite when traveling with friends. We chose the La Quinta because it was one of the more affordable hotels with two-room suites within close proximity to the mall. This suite actually happened to be one of the largest I've ever stayed in. It had two entrances and two bathrooms, which was great as there was never a wait for showers!
The room was very clean and decorated with newer furnishings. There wasn't anything that even remotely gave this hotel the appearance of a budget hotel, yet we stayed for a great price without any need to book through a discount booking site.
Every single employee we talked to was genuinely warm, friendly and helpful.
Breakfast was great. One thing that stood out about the breakfast was that they had a very large dining area. I have stayed in all kinds of hotels. ranging from one to 5 stars plus a few resorts. Never have I seen a hotel with ample breakfast seating. This one finally broke that record. Not only were there enough tables, there were four waffle makers. The most I have ever seen was two. It was great to never have to wait more than a few seconds for one. The other food options were hot scrambled eggs, sausage, potatoes, plus a large continental spread. Every single item was fresh and replenished often. Rubi, one of the breakfast staff, was absolutely wonderful. She was so sweet, and stayed on top of everything. You can really tell that the employees in this hotel are happy and take pride in their workplace.
I would definitely recommend this hotel and hope to return again sometime!

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
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Thank kosmogurlkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 13 October 2017

Dear Valued Guest,

We sincerely appreciate the wonderful feedback you’ve provided in your review. Your comments will be shared with our entire team, as this will certainly boost morale. We hope to continue providing you with the same level of exceptional service for years to come.

Sincerely,

Danielle
LQ Customer Care

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Reviewed 10 October 2017

My husband, toddler, parents, and myself all stayed at the hotel this past week to visit family in the area. We had a wonderful time! The service was outstanding. Cherry at the front desk and Ruby in the cafe were so kind and helpful. I even had a maintenance man on the elevator ask if we were having a good stay. Our room was clean and comfortable. Checking in and out was a breeze. We will be visiting again this spring and will stay at this location whenever we are in town.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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Thank Kimberly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 10 October 2017

Kimberly,

Thank you so much! We are so happy to hear that you and your family were able to enjoy yourselves at our hotel! Thanks again for letting us know, and we look forward to having you back again!

Sincerely,
Diana - LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

Rooms are always clean ..great customer service with every employee we come in contact with. This trip we did the stay and go ..shuttle was on time taking us and quick to get us on our return. Great job everyone!!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with La Quinta
Thank Kelly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Minneapolis Bloomington W, responded to this reviewResponded 11 October 2017

Kelly,

Thank you for your kind comments and for choosing La Quinta Inns and Suites. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

Respectfully,
Diana - LQ Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Minneapolis Bloomington W

Address: 5151 American Blvd W, Bloomington, MN 55437-1257
Phone Number:
Region: United States > Minnesota > Bloomington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Bloomington
Price Range: $107 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Minneapolis Bloomington W 3*
Number of rooms: 252
Official Description (provided by the hotel):
The Newly Renovated La Quinta Inn and Suites Minneapolis Bloomington W, off I-494, is minutes from several corporate headquarters, including Best Buy, Dairy Queen, Ecolab, Lifetouch, Medtronics, Regis Corporation, and Supervalu, as well as many other businesses and hospitals. Some rooms feature refrigerators and microwaves. Enjoy free Ultra Fast wireless internet, daily free Bright Side Breakfast, free parking, indoor pool, and business fitness and centers. All rooms nonsmoking. Pets are free. ... more   less 
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Also Known As:
La Quinta Inn & Suites Bloomington West Hotel Bloomington
La Quinta Inn And Suites Bloomington West
La Quinta Bloomington
Bloomington La Quinta
La Quinta Inn & Suites Minneapolis Bloomington W North America

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