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“Grandchildrens first water park experience was great!”

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Edgewater Hotel & Waterpark
Ranked #22 of 31 Hotels in Duluth
Reviewed 28 September 2017

We spent the weekend in Duluth and took our granddaughters to the Thomas the Tank Engine event. I had read the reviews for the Edgewater but decided to give it a try so we could enjoy the water park during the stay. Our room was clean and spacious and had a spectacular view of the lake. The beds were comfortable and the water park provided great entertainment for the girls. The facility itself is obviously dated and seems to have been added onto multiple times so getting around is a bit of a maze. We were pleased with our room and the water park but the morning "buffet" was not very good at all!! If we go there again--we will not waste money on that!!!

Room Tip: Ask for a lakeside balcony- it's very enjoyable to watch the ships!
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank GmaSue53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AaronEdge, Public Relations Manager at Edgewater Hotel & Waterpark, responded to this reviewResponded 1 November 2017

Dear GmaSue53,

It is wonderful to hear that you and your grandchildren enjoyed your room and the waterpark! Thomas the train weekends were a lot of fun for all involved! We hope to see again soon!

Sincerely,


Aaron Bergerson
Edgewater Hotel & Waterpark
Reservation & Reuptation Specialist
218-728-3601

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26 - 30 of 848 reviews

Reviewed 25 September 2017

The entire experience was great. The staff from the front desk to the lifeguards and the guy working in the coffee shop, they were all wonderful. The waterpark was great for a 3 year old. There was plenty to do for all. It was busy being a weekend, but the little one didn't have to wait long to do the slides. The only reason I did not give 5 stars was because of the quality of the rooms. We had a tiki hut and it worked really well for us, but the room was old, and it shows. There were not holes in walls or anything crazy, but it was just an older hotel and the price was kind of high. The big benefit is all of the activities for the kids. I recommend for sure!

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank RunningAces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AaronEdge, Public Relations Manager at Edgewater Hotel & Waterpark, responded to this reviewResponded 10 October 2017

Dear RunningAces,

I greatly appreciate your kind words, thank you! We love to hear everything ran smoothly and the little ones had near nonstop entertainment in the water park when you were here! We look forward to your next visit.

Sincerely,



Aaron Bergerson
Reservation & Reputation Specialist
Edgewater Hotel & Waterpark
218-728-3601

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Reviewed 18 September 2017 via mobile

I will give this place credit for a fun water park and good service however, they really need to clean and lighten everything up. The rooms are very dark and seem pretty old and dirty. I did call the front desk about a bathroom light not working and no one ever came to fix it.

Stayed: September 2017, travelled with family
Thank 40andtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AaronEdge, Public Relations Manager at Edgewater Hotel & Waterpark, responded to this reviewResponded 10 October 2017

Dear 40andtravel,

Thank you so much for staying with us! We sincerely apologize that your time with us was so disappointing. It's our goal in every department to exceed our guests' expectations, and we deeply regret any situation that does not meet their needs. We are always willing to accept feedback and will use your review to make changes where applicable.

Thank you,


Aaron Bergerson
Edgewater Hotel & Waterpark
218-728-3601
Reservation & Reputation Specialsit

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Reviewed 12 September 2017

My nephew got married up in Castle Danger. We rented a suite for 8 adults. My parents, 3 of my sisters, a niece and nephew and me. Was very comfortable. We did not use the water park but it was really busy. Check in was very fast. The suite had 2 bathrooms which was great. - Maybe we will come back this winter with grandkids.

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AaronEdge, Public Relations Manager at Edgewater Hotel & Waterpark, responded to this reviewResponded 5 October 2017

Dear Denise B,

Thank you for the review! We hope you can come visit us again soon. Next time I hope you take full advantage of all we have to offer! Grab a coffee, relax and enjoy the views of Lake Superior!

Sincerely,


Aaron Bergerson
Reservation & Reputation Specialist

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Reviewed 3 September 2017

This hotel has bed bugs! When I awoke, I had nine bites on my back! Hotel personnel said they clean every room after every stay, but I don't believe they thoroughly clean them. My grandsons did enjoy the pool for which I was thankful.

  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank HPHjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AaronEdge, Public Relations Manager at Edgewater Hotel & Waterpark, responded to this reviewResponded 5 September 2017

Dear HPHjr,

Thank you for taking the time to review your stay with us. We do take bed bugs and the termination of bed bugs very seriously. We do have a local exterminator who we work very closely to maintain a bed bug free facility. In times of slight speculation we will have them come out and treat the room in question.
We are very pleased to hear that your grandsons had a good time enjoying the water park.

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Additional Information about Edgewater Hotel & Waterpark

Address: 2400 London Rd, Duluth, MN 55812-2221
Phone Number:
Region: United States > Minnesota > Duluth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 31 Hotels in Duluth
Price Range: $137 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Edgewater Hotel & Waterpark 3.5*
Number of rooms: 232
Official Description (provided by the hotel):
Located along the shores of Lake Superior in Duluth, MN, the Edgewater Hotel & Waterpark is your complete Duluth hotels vacation resort destination. Enjoy our indoor waterpark, arcade, outside play area, pool and hot tub, and easy access to Duluth's Lakewalk and restaurants. Relax in a comfortable and clean room with all the amenities and views of Lake Superior. Whatever you're looking for, you'll find it here at the funnest hotel in Duluth. ... more   less 
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Also Known As:
Edgewater Resort And Waterpark
Edgewater Resort & Waterpark Hotel Duluth
Edgewater Hotel Waterpark
Duluth Edgewater
Edgewater Hotel Duluth
Best Western Edgewater Duluth Mn

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