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Reviews (522)
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All reviewsfront desktwin citiesgreat hotelwedding weekendbusiness tripclean roomsbusiness or pleasurewould highly recommend this hoteleasy accessother hotelspool and hot tubfitness centerfitness roomchecking inoatmealupon checkfresh fruit
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Reviewed 13 July 2017

We stayed here for a wedding reception. It was the perfect fit for our short stay. Breakfast was delicious. It was worth the extra $10.99 Would recommend to family and friends. We took the shuttle to and from the reception that our family arranged for all the guests. Hotel staff was attentive and friendly.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank caseyh883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon D, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 16 July 2017

We are very happy to hear you and your family enjoyed your experience with us. I hope the wedding was also a great experience for you. We hope to have the pleasure of having you as our guest again in the near future! Thank you very much for taking the time to write us a review, your feedback is greatly appreciated. -Brandon Dehn; Guest Experience Ambassador

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Reviewed 12 July 2017

Made to order breakfast and clean pool are the biggest reasons we chose this hotel. Safe, quiet location. Oversized vehicle parking. This is an amazing place to take the family and relax! Easy interstate access too!

  • Stayed: July 2017, travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Joshua H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon D, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 16 July 2017

Thanks for visiting us! The pool will always be here as well as our tasty breakfast, so hopefully we'll see you again soon. We appreciate you taking the time to write a review and thank you for your loyalty. -Brandon Dehn; Guest Experience Ambassador

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Reviewed 10 July 2017

The hotel was clean and the service was nice. Wish breakfast was just included in the room price. Didn't feel it was special/different enough from other hotels where it is included. The staff was great.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank emilycY5503FG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon D, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 12 July 2017

Thank you very much for the review! I am sorry that you were disappointed by our breakfast, however. Although our breakfast is usually rated as one of our highest ranking amenities, I do know that there are some guests apprehensive about the fact that it is not complimentary. Unlike the limited, continental breakfast that some hotels offer, however, our full breakfast includes not only a hot and cold buffet, but also an on-hand cook who makes made-to-order omelets, French toast, pancakes, and pretty much any other delightful breakfast food our guests ask for. We also have breakfast-inclusive rates, such as the Bed and Breakfast Package, which include breakfast vouchers in the price. Let us know the next time you will be in town, and it will be our pleasure to help book one of these reservations for you! -Brandon Dehn; Guest Experience Ambassador

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Reviewed 3 July 2017

Average stay in a hilton, breakfast was real week staff was poor tables needed to be cleaned. Hotel seem to be ok for Hilton quality would stay again but skip the restaurant. From desk was pleasant for check out

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank C4853WCdaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micah C, Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 5 July 2017

I am very sorry to hear about your poor experience during breakfast. Breakfast is one of our main points of emphasis, as it gives us an opportunity to begin each day off with a great start for every one of our guests. It is usually one of our strongest areas, as well, with our full buffet selection of hot foods, cold foods, pastries, breads, fresh-cut fruit, oatmeal with all the toppings, a wide choice of juices, and a cook on hand for made-to-order omelets, eggs, French toast, pancakes, and just about anything else a guest can come up with. I will review with our Directors of Food and Beverage our staffing situation over the last few days to try and discover what may have went wrong, and how we can correct this moving into the future.

Thank you very much for your feedback in this review. I hope we get the opportunity to see you again in the future, and impress upon you the value we place on our service and breakfast.

-Micah Coburn; Assistant General Manager

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Reviewed 1 July 2017 via mobile

We weren't sure what to expect when we booked since the price seemed so reasonable (Other hotels in this price range tend to be budget type hotels). However, we were pleasantly surprised as the hotel was in a very nice area and was very well maintained. The common areas were very clean and modern. The guest rooms were also clean, comfortable and well decorated. The staff we encountered from check in to the breakfast staff were pleasant and professional. Breakfast was not included in the price of the overnight stay but was excellent and included made to order omlettes and a large variety of other items. There are many restaurants and shops a very short distance away. We will definitely be staying at this property when we are in the area again.

Stayed: June 2017, travelled with family
Thank hockeymom26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon D, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 3 July 2017

It is so wonderful to hear that you enjoyed your experience at our hotel. I am also glad to hear that our service was impeccable and you had the opportunity to try out our breakfast -- I think it is definitely one of the best around.

We look forward to seeing you the next time you are in town for business, shopping, or any other reason! -Brandon Dehn; Guest Experience Amabssador

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