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“Just Decent.”

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Hilton Garden Inn St. Paul/Oakdale
Ranked #1 of 3 Hotels in Oakdale
Certificate of Excellence
Reviewed 14 July 2017

While this Hilton Garden Inn was ok, for the price paid I feel the hotel should be in better condition with more amenities. The room was very basic and only provided basic amenities and décor. I did pay for the breakfast one morning and the omelet was very good. The staff seems to be very friendly, however the rooms could use some tlc to get them in a nicer state. I will give them credit though, my room had a normal mattress as opposed to the adjustable mattresses (that are horrible) that most Hilton Garden Inn's have.

Room Tip: The rooms are all pretty basic, I don't think it matters.
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  • Stayed: July 2017, travelled on business
    • Value
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Thank Tampachris25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon D, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 15 July 2017

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. I'm glad you found our friendly staff and comfortable mattresses enjoyable during your experience, and I thank you again for your feedback and we hope you will consider staying with us again.-Brandon Dehn; Guest Experience Ambassador

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Reviewed 13 July 2017

We stayed here for a wedding reception. It was the perfect fit for our short stay. Breakfast was delicious. It was worth the extra $10.99 Would recommend to family and friends. We took the shuttle to and from the reception that our family arranged for all the guests. Hotel staff was attentive and friendly.

  • Stayed: July 2017, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank caseyh883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon D, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 16 July 2017

We are very happy to hear you and your family enjoyed your experience with us. I hope the wedding was also a great experience for you. We hope to have the pleasure of having you as our guest again in the near future! Thank you very much for taking the time to write us a review, your feedback is greatly appreciated. -Brandon Dehn; Guest Experience Ambassador

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Reviewed 12 July 2017

Made to order breakfast and clean pool are the biggest reasons we chose this hotel. Safe, quiet location. Oversized vehicle parking. This is an amazing place to take the family and relax! Easy interstate access too!

  • Stayed: July 2017, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Joshua H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon D, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 16 July 2017

Thanks for visiting us! The pool will always be here as well as our tasty breakfast, so hopefully we'll see you again soon. We appreciate you taking the time to write a review and thank you for your loyalty. -Brandon Dehn; Guest Experience Ambassador

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Reviewed 10 July 2017

The hotel was clean and the service was nice. Wish breakfast was just included in the room price. Didn't feel it was special/different enough from other hotels where it is included. The staff was great.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank emilycY5503FG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon D, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 12 July 2017

Thank you very much for the review! I am sorry that you were disappointed by our breakfast, however. Although our breakfast is usually rated as one of our highest ranking amenities, I do know that there are some guests apprehensive about the fact that it is not complimentary. Unlike the limited, continental breakfast that some hotels offer, however, our full breakfast includes not only a hot and cold buffet, but also an on-hand cook who makes made-to-order omelets, French toast, pancakes, and pretty much any other delightful breakfast food our guests ask for. We also have breakfast-inclusive rates, such as the Bed and Breakfast Package, which include breakfast vouchers in the price. Let us know the next time you will be in town, and it will be our pleasure to help book one of these reservations for you! -Brandon Dehn; Guest Experience Ambassador

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Reviewed 3 July 2017

Average stay in a hilton, breakfast was real week staff was poor tables needed to be cleaned. Hotel seem to be ok for Hilton quality would stay again but skip the restaurant. From desk was pleasant for check out

  • Stayed: June 2017, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank C4853WCdaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micah C, Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this reviewResponded 5 July 2017

I am very sorry to hear about your poor experience during breakfast. Breakfast is one of our main points of emphasis, as it gives us an opportunity to begin each day off with a great start for every one of our guests. It is usually one of our strongest areas, as well, with our full buffet selection of hot foods, cold foods, pastries, breads, fresh-cut fruit, oatmeal with all the toppings, a wide choice of juices, and a cook on hand for made-to-order omelets, eggs, French toast, pancakes, and just about anything else a guest can come up with. I will review with our Directors of Food and Beverage our staffing situation over the last few days to try and discover what may have went wrong, and how we can correct this moving into the future.

Thank you very much for your feedback in this review. I hope we get the opportunity to see you again in the future, and impress upon you the value we place on our service and breakfast.

-Micah Coburn; Assistant General Manager

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Additional Information about Hilton Garden Inn St. Paul/Oakdale

Address: 420 Inwood Ave N, Oakdale, MN 55128-7095
Phone Number:
Region: United States > Minnesota > Oakdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Oakdale
Price Range: $144 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Paul/Oakdale 3*
Number of rooms: 116
Official Description (provided by the hotel):
Plan your next stay at the Hilton Garden Inn St. Paul/Oakdale located in Oakdale, Minnesota, only 10 miles from downtown St. Paul. We have a free shuttle to area businesses such as 3M Headquarters, Anytime Fitness Headquarters, Bremer Bank, and City Place Shops. Guest rooms include free internet, microwaves, mini-refrigerators, and Keurig Coffee Makers. Relax in our pool or use our fitness facility. ... more   less 
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Also Known As:
Hilton Garden Inn St. Paul/Oakdale Hotel Oakdale
Hilton Oakdale
Hilton Garden Inn Oakdale

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