This is a great hotel. I have never experienced a problem here, and if I were to, I am sure management would take care of it. I had no problem with the internet in my room, and the lobby has computers as well. Cellphone reception was a 10. Always fruit available, coffee on real early, they even had bagged breakfasts for visitors who had to leave early. It is easy in, easy out, close to gas stations, a restaurant right across the street. I even ordered a sub from my room and it was delivered. The shuttle runs downtown every half hour all day long. I didn't hear any doors (fire door type) opening or closing, so the walls must be thick. Parking is lit up well and I did not worry about my vehicle. And the rates are very reasonable. I couldn't say enough good about the hotel, and it has been like that for years. Must have excellent management.