We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible food in a nice atmosphere”

Brother's Bar and Grill
Ranked #53 of 169 Restaurants in Saint Cloud
Cuisines: Bar
Restaurant details
Reviewed 11 June 2017

We met another couple for an early evening meal in early June, 2017 at Brothers - it was not busy. There were two other tables in our area, a group of three guys at the bar and one other couple on the other side of the bar. My friend and I ordered patty melts, my wife had a chicken wrap and my friends SO had some sort of salad thing. My patty melt was well done after I asked for medium rare. And, for the first time ever at any restaurant my patty melt came out uncut - here's an idea... if they had cut it in the kitchen they might have noticed it was not cooked the way it was ordered. The whole sandwich tasted like they had nuked it in the microwave. The bread was hard on the edges. The whole sandwich was bland and tasteless. My wife said her wrap was soggy, like they had put it together earlier in the day and it sat there waiting for an order. If we had not been with another couple we would have both sent our awful food back. As the picture shows, they also skimped on the fries - way to save .28 cents. But, hey, they have a good beer selection

    • Value
    • Service
    • Food
Thank MrShayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bar B, Manager at Brother's Bar and Grill, responded to this reviewResponded 3 July 2017

Sorry to hear about your experience in June, If there is anything we can do to have you give us a second chance please feel free to contact me at 320-252-2767.

Spencer
General Manager
Brothers Bar & Grill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (32)
Traveller rating
Traveller type
Time of year
Language

2 - 6 of 32 reviews

Reviewed 1 May 2017

My husband and I visited this place for an early supper. found out it was half price drinks for happy hour and ordered several. We started out with ordering cheese curds. Some of the best we've ever had. Lightly battered and not greasy and very tasty. My husband had great ribs and I had a wonderful burger. Great meal and also great service. Would defiantly go back to eat there again.

Thank Bonnie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bar B, Manager at Brother's Bar and Grill, responded to this reviewResponded 5 May 2017

Thanks for the Review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2017 via mobile

Stopped here for a quick lunch before heading to the Baby Expo. Our server was friendly & personable. We ordered the Cheese Curds for an appetizer & they were excellent! Our meals came out with average wait time. The Chicken Bacon Ranch Sandwich is pretty good as well; my only critique is that the food was a bit too greasy for our taste (our napkins were almost see through). Other than that our experience was great. I bet we'll be back in the future.

Thank MN123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2017 via mobile

I'm sorry but it's not busy in here and our table of 9 are getting our food at least 30 minutes between plates. Seriously. Why do you have a food menu.

Thank kmbanyai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bar B, General Manager at Brother's Bar and Grill, responded to this reviewResponded 11 March 2017

I would like to apologize for the bad experience you had while visiting Brother's. I'm not trying to make an excuse but we are going through some staff changes, and menu changes. Unfortunately, that has had something to do with the experience of our guests. I appreciate the feedback so going forward we know what we need to work on to ensure our guests have a great experience at Brother's. I would also like to invite you back to give us another chance. Thanks.

Spencer Bartz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2017

Hubby and I along with another couple stopped in to Brother's Bar and Grill on a Friday evening. All the tables and booths were full so we found four chairs at the bar. There was no bartender in sight for about a good 10 minutes. As we waited a booth opened up so we moved over. We sat there for another good 10-15 minutes before someone came over and asked for our drink order. The drinks came after a few minutes.

Then a waitress came over with menus. She told us that if we order food it would take 1/2 an hour. This was a little after 6:30. Our food did not come until 7:53. (The Waitress did come over at one point and tell us our food would be coming.)

My friend and I ordered the walnut burger and sweet potato tots. (There is an uncharge for the tots.) My food was lukewarm. Hubby ordered the triple grilled cheese sandwich and the cheese was not even melted. After waiting an hour to get food it was very disappointing!! Maybe it was our fault for not leaving and waiting so long for our food.

We won't be going back. There are enough other good places to eat and drink in our town that have way better service and food.

    • Value
    • Service
    • Food
Thank csb14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bar B, General Manager at Brother's Bar and Grill, responded to this reviewResponded 10 March 2017

I'm sorry to hear about your experience. I would like to thank you for reaching out, I can't fix something if I don't know it's broken. Unfortunately, we were short on staff that evening. I would love to make this right for you if you are willing to give us another try.
Again, sorry for the inconvenience this caused you.
Spencer Bartz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Brother's Bar and Grill also viewed

 

Been to Brother's Bar and Grill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing