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“Rough start. Strong finish.”

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DoubleTree by Hilton Hotel St Paul Downtown
Ranked #6 of 16 Hotels in Saint Paul
Reviewed 12 August 2017

Upon arriving for a two night stay we were informed that our room was lacking running water. Arrangements were made for us to stay at another property nearby. Since that property could not accommodate us for two nights, we had to take time from our weekend to relocate again the following day. Not exactly how we wanted to spend our precious weekend time. However, once we were settled back in the Doubletree provided a pleasant stay. The room was a bit dated, but large, airy and clean. The location was convenient to area attractions and restaurants.

  • Stayed: August 2017, travelled as a couple
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Thank GracefullyGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 August 2017

Thank you so much for the great feedback and review regarding your stay with us. We appreciate you choosing Hilton and are glad that your stay finished strong! Thank you again for your business and have a wonderful day!

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37 - 41 of 863 reviews

Reviewed 12 August 2017

Lobby and Rival House (restaurant) were nice. Staff was friendly but the room was not worth the price. Smelled like an old room that used to be a smoking room...just had a musty smell. Either the room wasn't insulated well or three AC was poor because it would only drop a couple degrees when cranked all the way down. The phone wouldn't let me dial to room service or the Care Line, the safe was already locked and would not unlock, the bathroom sink didn't drain properly and would back up from brushing my teeth and then take 20 minutes to drain (plug completely up), the bath tub drain plug was broken and had to be taken out in order for the tub to not fill during a shower, the fixtures in the bathroom were rusting due to moisture, and the shower head was worn out.

  • Stayed: August 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 August 2017

Thank you so much for taking the time to provide us with this excellent feedback. We would love to discuss your stay with you if you have a moment to give us a call at the hotel so we can make it right for you! Thank you so much and I look forward to speaking with you.

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Reviewed 9 August 2017 via mobile

Stayed one night for an event at the xcel energy center. Was sad that digital key wouldn't work for us to check in but then maybe we wouldn't have gotten our cookies! Hotel was clean and sold out but we heard NO noise from the hallway or neighbors. Slept so hard we almost missed breakfast. Hotel is only 6 blocks from Xcel. Give it a try.

Stayed: August 2017, travelled with friends
Thank Amy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 August 2017

Thank you for taking the time to complete such a nice review for our hotel! We truly appreciate the great feedback and business. Thank you so much for choosing Hilton and have a great day!

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Reviewed 9 August 2017

We attended a 3 day business meeting and this hotel made it a great experience. The staff is friendly, the rooms are clean and the resturaunt food fantastic. If you stay be sure to have dinner and try the homemade chips with your meal!

  • Stayed: August 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank 135barbarao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 August 2017

Thank you so much for the Great review! We appreciate your business and thank you so much for choosing Hilton!

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Reviewed 8 August 2017

Hotel was a short walk to either the xcel center or saints stadium. Many great restaurants within walking distance. Has very easy access to freeways. We will definitely stay here again for a weekend getaway.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with DoubleTree by Hilton
Thank toddz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 August 2017

Thank you for the great feedback and review! We appreciate your business and look forward to seeing you again soon. Thank you for choosing Hilton.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel St Paul Downtown

Address: 411 Minnesota St, Saint Paul, MN 55101-1703 (Formerly Hilton Garden Inn St Paul City Center)
Phone Number:
Region: United States > Minnesota > Saint Paul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Paul
#4 Business Hotel in Saint Paul
Price Range: $163 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel St Paul Downtown 3*
Number of rooms: 251
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel St. Paul Downtown offers guests comfortable accommodations in a convenient location in the heart of St. Paul’s entertainment and business district and skyway connected to many state, federal and corporate offices as well as great shopping and dining outlets. Each guest room in our St. Paul hotel includes a microwave and refrigerator for you convenience plus complimentary wireless for you to stay connected while away. Relax in the indoor heated pool or keep up with your exercise routine in the modern fitness center. Check out nearby attractions like the top-rated Minnesota Children’s Museum or Minnesota Science Museum. Visit us and enjoy The DoubleTree by Hilton Downtown and a memorable trip to the Twin Cities! ... more   less 
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Also Known As:
Hilton Garden Inn St Paul City Hotel Saint Paul
Hilton Garden Inn Saint Paul
Hilton Saint Paul
Saint Paul Hilton

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