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“Beautiful hotel!”

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DoubleTree by Hilton Hotel St Paul Downtown
Ranked #8 of 16 Hotels in Saint Paul
Reviewed 14 August 2017

Absolutely amazing hotel. If you love fabulous service, incredible architecture in a beautiful setting of historic downtown St. Paul then this is your place. Blocks away from the St. Paul cathedral and the famous historic Summit avenue. The city is full of history and is a secret that should be enjoyed by all.

Great amenities - fitness club and wonderful dining. I try to stay here every time I'm visiting the twin cities. I highly recommend the Sunday brunch and you get a great taste of their service and fine dining.

I've traveled for 40 years and stayed in many five star hotels and this one is truly one of the best.

Room Tip: Ask for a view of the Mississippi river - it's so pretty!
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  • Stayed: July 2017, travelled with family
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Thank mjalton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this reviewResponded 1 week ago

Thank you so much for staying with us! We're so happy to hear that you had such a wonderful visit. St. Paul is indeed a beautiful, well-kept secret, but we're happy to share it! We hope to welcome you back again soon. Thanks again!

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53 - 57 of 881 reviews

Reviewed 13 August 2017

This is a nice location hotel. Front desk staff were friendly. Recognized Hilton honors. Internet service was bit slow. Breakfast should be at least complementary for Hilton members. Check out was convenient.

  • Stayed: August 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank msillan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael E, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this reviewResponded 14 August 2017

Thank you for taking the time to fill out a review, we are happy you enjoyed your stay with us.

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Reviewed 12 August 2017

This was an interesting stay. When we arrived there was no water in the hotel due to a plumbing issue. The staff was excellent in the way they handled it and everything that could be done to take care of us was done which we appreciated. They paid for us to stay in another hotel a few blocks away (one of their properties) which was actually an upgrade. They provided transportation to and from the other hotel. In spite of this issue I give them an excellent review because the problem wasn't the hotel's fault (it was due to some construction in the city). The rooms and accommodations were excellent and we were taken care of and compensated appropriately. I highly recommend this hotel for a stay in downtown St. Paul.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank 868rhondab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael E, Front Office Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this reviewResponded 14 August 2017

Thank you for taking the time to share your experience about your stay. We apologize that you were affected by the water outage in the hotel but I am appreciative of your understanding on the issue and glad we were able to make it right for you. Thank you and we will see you again in the future.

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Reviewed 12 August 2017

Upon arriving for a two night stay we were informed that our room was lacking running water. Arrangements were made for us to stay at another property nearby. Since that property could not accommodate us for two nights, we had to take time from our weekend to relocate again the following day. Not exactly how we wanted to spend our precious weekend time. However, once we were settled back in the Doubletree provided a pleasant stay. The room was a bit dated, but large, airy and clean. The location was convenient to area attractions and restaurants.

  • Stayed: August 2017, travelled as a couple
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Thank GracefullyGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 August 2017

Thank you so much for the great feedback and review regarding your stay with us. We appreciate you choosing Hilton and are glad that your stay finished strong! Thank you again for your business and have a wonderful day!

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Reviewed 12 August 2017

Lobby and Rival House (restaurant) were nice. Staff was friendly but the room was not worth the price. Smelled like an old room that used to be a smoking room...just had a musty smell. Either the room wasn't insulated well or three AC was poor because it would only drop a couple degrees when cranked all the way down. The phone wouldn't let me dial to room service or the Care Line, the safe was already locked and would not unlock, the bathroom sink didn't drain properly and would back up from brushing my teeth and then take 20 minutes to drain (plug completely up), the bath tub drain plug was broken and had to be taken out in order for the tub to not fill during a shower, the fixtures in the bathroom were rusting due to moisture, and the shower head was worn out.

  • Stayed: August 2017, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 August 2017

Thank you so much for taking the time to provide us with this excellent feedback. We would love to discuss your stay with you if you have a moment to give us a call at the hotel so we can make it right for you! Thank you so much and I look forward to speaking with you.

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Additional Information about DoubleTree by Hilton Hotel St Paul Downtown

Address: 411 Minnesota St, Saint Paul, MN 55101-1703 (Formerly Hilton Garden Inn St Paul City Center)
Phone Number:
Region: United States > Minnesota > Saint Paul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Paul
#4 Business Hotel in Saint Paul
Price Range: $187 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel St Paul Downtown 3*
Number of rooms: 251
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel St. Paul Downtown offers guests comfortable accommodations in a convenient location in the heart of St. Paul’s entertainment and business district and skyway connected to many state, federal and corporate offices as well as great shopping and dining outlets. Each guest room in our St. Paul hotel includes a microwave and refrigerator for you convenience plus complimentary wireless for you to stay connected while away. Relax in the indoor heated pool or keep up with your exercise routine in the modern fitness center. Check out nearby attractions like the top-rated Minnesota Children’s Museum or Minnesota Science Museum. Visit us and enjoy The DoubleTree by Hilton Downtown and a memorable trip to the Twin Cities! ... more   less 
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Also Known As:
Hilton Garden Inn St Paul City Hotel Saint Paul
Hilton Garden Inn Saint Paul
Hilton Saint Paul
Saint Paul Hilton

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