What a shame that although one of us enjoyed their meal, the other had to forgo their meal as it was burnt beyond recognition.
We returned to check out the new menu that sounded refreshing, but sadly this was not the case.
My father enjoyed his steak, although the coleslaw had way too much mayonnaise, but the veggie burger was pure charcoal (see picture). I was offered an alternative, but by then I was off my food. Their only response: a refund and that they would let the chef know. Not good enough, it should never have gone out in the first place, and a refund with an empty stomach is far from appeasing a regular customer.
However, I have to admit the staff prior to returning my food were excellent. They went above and beyond, and always with a smile, to make us feel welcome and valued.
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