My wife and I stayed here on the first night of a week-long trip to Tunica (our first), and might have felt it was a decent value had we not also visited the competition. The staff were all quite friendly, the whole place was reasonably clean, and offered all of the amenities one would expect for this sort of property. Nonetheless, we will not be staying there again.
As is usual for a hotel in this price range, the quality of the accommodations were a mixed bag. Our room was mostly clean, fresh and updated, but a couple of oddities stood out. For instance, the slats of the Venetian blinds were extremely dusty, and one layer of curtains was missing -- but the track was still there, and the control rods from the missing curtains were scattered across the window opening.
The bathroom was clean and up-to-date, with good water pressure. As with every hotel in the area, the water is extremely hard -- certainly not the Fitz's fault, but it was the only negative on the bathroom. The bed was quite comfortable, with a new-ish pillow top mattress and a beautiful white spread. Unfortunately, the threadbare coverlet, which was obviously intended to tie in with the broken curtains and half-executed medieval Irish "theme" of the place, detracted from the otherwise beautiful bed linens. The coverlet also went well with the ancient CRT television and the well-worn wooden hutch that held it.
Our biggest complaint about the hotel itself is the Wi-Fi. It costs $11 per 24 hours, per device! In theory, we would have had to pay up to $44 per night if we wanted to connect both of our laptops and both of our phones to the Internet. We declined on all counts, despite the fact that Sprint coverage was virtually non-existent in our room (though we had a cellular signal in the casino and outside). We chose The Fitz because the price was about $10 cheaper than a couple of other places, but once you factor in the free Wi-Fi at the Gold Strike (where we stayed later in the week) for instance, Fitzgerald's is not really that great a deal.
The casino itself is average. New Players Club members receive two scratch-off tickets which will each most likely yield ten bucks in free slot play. The second one can't be scratched off or redeemed until noon the next day. There aren't very many table games, so slots are the main attraction. There are a few video poker machines at the bar and in a little alcove near the snack bar, but they are all in pretty sad shape.
We ate at the buffet twice. On Monday, the price was $7 for each of us (all day long), and on Wednesday, we took advantage of my dubious status as a 50-year-old "Senior." Between the Wednesday "Senior" price of $5 and the spin of a "Senior" wheel at the players club desk, we both ate for a total of five bucks. We agreed that we wouldn't have paid any more for the buffet, which was not quite as good as your average Golden Corral or Ryan's buffet. Despite serving one of the best pork chops either of us has ever had, the overall selection and quality were pedestrian. Had we paid anywhere near the full price, we would have been highly disappointed, but for a total of $19 for four meals, we feel that we almost got our money's worth. Almost.
We could probably have overlooked any or all of these flaws at The Fitz if only they hadn't violated our trust through a highly deceptive marketing practice. All over town, there are billboards promoting a "$39 Bed and Breakfast" deal, which includes a room and breakfast buffet. The same deal is posted prominently on their Web site. The problem is, it doesn't really exist. If you inquire about it, the standard answer is "Oh, that doesn't start until October." If that is the case, then they shouldn't be advertising it in July and, I assume, all year round. That alone is sufficient reason for us to take our future business elsewhere. With so many other (mostly better) options in town, why should we place our trust in a casino where we have to constantly wonder what other underhanded tactics they may be using in an attempt to get our money? Big fail.
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- Also Known As:
- Fitzgerald`s Hotel Tunica Resorts
- Fitzgeralds Hotel Tunica Resorts
- Fitzgeralds Hotel And Casino Tunica
- Fitzgeralds Tunica Resorts