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sheethrn
Flippin, Arkansas

Nope

1.0 of 5 bubblesReviewed 9 Sept 2019via mobile
Checking in on a Sunday night after 8pm was great. Very friendly front desk staff. Monday morning was a different story, and she was the manager!! Breakfast area was dirty, tables sticky, not enough supplies out, room card issues, and she was too lazy to stand up at the counter to help me. I will go somewhere else next time.
Date of stay: September 2019
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheri B, Manager at Super 8 by Wyndham Bolivar, responded to this review
Responded 10 Sept 2019
I apologize you found the breakfast area not up to our standards, and you were having issues with your keys. Customers Service is our number one priority and I apologize that you do not feel you received that during your entire stay. We hope you will give us another opportunity to serve you better.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 24 July 2019

Hotel is long overdue for a remodel, carpet stains everywhere with fans running in the halls to seemingly dry the wet carpet. After entering the room, I was greeted with a warm stench that I couldn't identify. I immediately went back to the desk to request another room where I said it kind of smelled like urine. The desk clerk said she wasn't surprised because there were Mexicans staying in the room before me. Little did she know that I am 50% Mexican myself, shrug. I went to the new room and the same stench was in that room too, it wasn't until I took my shoes off when I realized the carpet was damp and then I realized the smell was mildew. I didn't even take one step on the carpet before a prickly thorn lodged into the bottom of my foot. The room was not properly vacuumed and bed was excessively worn/lumpy with pillows so far gone. I had to run over to WalMart to get a fresh pillow in order to get any decent sleep on the second night. Breakfast was kind of a joke, the orange juice was marked "out of order" then entire stay and there was no backup option to get orange juice, the eggs were cold as there was no warmer under the pan that held the eggs. Biscuits and gravy were nice, but there were no sausage or bacon which I am accustomed to. WiFi was useless because it was super slow, I had to use the HotSpot feature from my phone to get decent internet on my laptop.

I wasn't expecting very much for a 2-star hotel, but for the price, you are way off the mark, at best I would give this hotel a half-star!

Date of stay: July 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tri4funAustin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheri B, Manager at Super 8 by Wyndham Bolivar, responded to this reviewResponded 10 September 2019

I apologize your stay was not up to our standards. I will take this opportunity to train our staff better, so this does not happen in the future. Thank you for your feedback. Again I apologize that you had so many issues while you stayed with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2019

The woman at check in was as pleasant as the day is long. She was pleasant and welcoming, just how you want it when you come “home” per say. The rooms were clean, comfortable beds and the breakfast was fully stocked. Value!!

Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mobile34860541790
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2019

This is a nice motel for stopping for an overnight stay. I was not interested in any amenities, but a clean room and nights sleep. I received both here. The staff was friendly, helpful, and welcoming.

Date of stay: May 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank josephdY1434DJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 May 2019

I was greeted by a very friendly front desk staffmember who handled everything I needed and even gave me a "goody bag" due to my status as a Wyndham Member. There is no elevator in the hotel - which is my only "bad mark." But, we were accommodated as I am disable - even though I didn't put that in the reservation remarks. The room was very welcoming, clean, and comfortable. The breakfast was quite a bit better than I had anticipated.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Douglas C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 May 2019

This is one on the best Super 8's I have stayed in. Updated decor, very clean, convenient location to SBU campus, great value! The hotel was fully booked when I stayed here, and there was still plenty of hot water for my shower!

Date of stay: May 2019
Trip type: Travelled with family
Thank cad1261
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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