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Mrs.Costello
Saint Charles, Missouri

Perfect

5.0 of 5 bubblesReviewed 25 Jan 2020via mobile
Husband stayed here for 2 nights. Friday and Saturday night. Okay all for the price it was perfect. Room was clean. Had mini fridge and microwave. Tv was nice. It did smell a little stuffy but we got over that. Bathroom was clean only problem I had with the bathroom was the shower head had way to much pressure (yes, that’s possible) kind of hurt my skin but we managed and most definitely wouldn’t take away a star for that as 99% of places have no pressure. Bed was comfy, could have had a thicker blanket but again it’s not my house. Pillows were nice and fluffy.
As we bought some property about 10 minutes from here we will be staying at this hotel every month when we come down!
Date of stay: January 2020
Trip type: Travelled as a couple
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Cheri B, Manager at Super 8 by Wyndham Bolivar, responded to this review
Responded 27 Jan 2020
Thank you for you review. We look forward to seeing you next time.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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27 - 32 of 299 reviews
Reviewed 14 January 2020

Everything went great; could probably name 8 Super things about this stay. In a good location and near lakes, parks, nearby Bolivar (great Italian dining). Springfield and Branson closer. A hidden secret.

Date of stay: January 2020
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Edward H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2019

Staff unable to take correct information on reservation dates. Causing issues with check in and check out and extra night charge. Management promised resolution but never corrected extra night charge.

Date of stay: November 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Passenger32856735935
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheri B, Manager at Super 8 by Wyndham Bolivar, responded to this reviewResponded 13 December 2019

I apologize for the delay after speaking with the staff and reviewing the cameras we have made the appropriate adjustments to your bill. I will be contacting you ASAP. Again I apologize for the delay and thank you for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2019

The property was conveniently located and clean and comfortable the desk staff was very helpful in recommending a good local restaurant where I could eat dinner. I would absolutely stay at this property again if I was in the area.

Date of stay: November 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Debra P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheri B, Manager at Super 8 by Wyndham Bolivar, responded to this reviewResponded 4 December 2019

Thank you for your kind review! I’m glad you had a good stay with us and we look forward to seeing you again!

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Reviewed 9 November 2019

This was just a stop on my return from a long trip. Nevertheless, it proved to have a convenient location, the receptionist was super friendly, and the room well-equipped, spacious, and very comfortable.

Room tip: I always ask for a room as far away from the road/noise as possible
Date of stay: November 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Elizabeth K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheri B, Manager at Super 8 by Wyndham Bolivar, responded to this reviewResponded 14 November 2019

Elizabeth, Thank you for your feedback. I’m glad you enjoyed your stay, we hope you will stay with us again soon.

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Reviewed 30 October 2019

Uncomfortable beds with lumpy pillows. Hallway smells like marijuana. Reserved a ground floor room and didnt get it or the discount they give to people there for SBU events. And they don't have an elevator!

Date of stay: October 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jonesdeidre
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheri B, Manager at Super 8 by Wyndham Bolivar, responded to this reviewResponded 5 November 2019

I apologize that you did not find our beds or pillows comfortable, we are continually working to update the Super 8. I would also like to apologize that unfortunately with third party reservations they do not always pass on to us special request. We are also unable to change third party prices. In the future if you would like to book your reservation directly with us, we will make sure all special request and discounts are taken care of. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

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