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Reviews (618)
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All reviewsbassgreat hotelroom was cleanbreakfast buffetstaff was friendlycolumbia mofitness centerpleasant stayup to datebusiness tripindoor poolwould stay here againparking lotcookieshgimenardsmattress
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73 - 78 of 618 reviews
Reviewed 6 August 2017

My second stay within the last 6 months. Room was clean, air set low, perfect. stopped into bar and had a cocktail on arrival night, bartender remade drink when she saw a dirty glass just before serving me, nice to see her paying attention to the detail. Front desk folks quick, thanked me for my Hilton diamond membership, would have liked them to tell me my waters were in room waiting for my arrival. Few nit picky things that stood out as I made a return trip. The plants at the entrance next to the checking desk do not allow for more than one person to go through without running into the plants branches. The front desk area and hallway leading to the elevator were sticky, was address as I was checking out the next day. The waiter in the restaurant for breakfast was clearly a smoker and the lingering smoke smell was hard to ignore as I ate my breakfast. Also noticed several employees smoking in the parking lot, seems like there woudl be a designated smoking area. Sink in room was a very slow drain, shower fixtures seemed a bit loose for a newer hotel. View out window is of the lumber yard next to hotel. I'd stay again, but will be on the lookout for continued slippage.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank tejasdrmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramanpuri, Manager at Hilton Garden Inn Columbia, responded to this reviewResponded 7 August 2017

Thank you for your feedback of the Hilton Garden Inn. We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. If you return to our area, we hope you will consider staying with us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2017

Our experience here was very good. The hotel is a bit off the beaten path. The restaurants that were located nearby have recently closed. There is nothing nearby except a huge Bass Pro Shops. Although that turned out to be a bonus, forcing us to look elsewhere and we found a good Cajun/Creole restaurant.
We found the staff to be efficient, friendly and welcoming. Most Hilton Garden Inns are pretty cookie-cutter in the layout and this one was no exception to that.
The hotel was clean, modern and well maintained. Breakfast was more than decent. As Hilton Honors Gold members a made-to-order breakfast is included. For us a great reason to choose Hilton Garden Inns.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank travelertoo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017

Friendly staff in every area, Front Desk, Restaurant during Dinner & Breakfast. Very accommodating atmosphere. Wonderful amenities, with workout center & indoor pool. Would definitely stay at this location again

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank gregoryn167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017

The room was what you expect from the Hilton Company. The room was comfortable, clean and since we were on the 4th floor is was quite. The hair dryer not working and the cold coffee at coffee station was a small problem. The most disappointing was the additonal cost for breakfast and not giving the
AARP discount because we did NOT call the hotel directly.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 311stanleyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017

Breakfast is overpriced for the quality of the food. You can spend the same amount at nicer hotels and the breakfast is complimentary. We had no toilet paper in our room and had to wait for quit a long time to have it delivered to our room.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank dony161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ramanpuri, General Manager at Hilton Garden Inn Columbia, responded to this reviewResponded 26 July 2017

Thank you for your feedback. We apologize that we did not meet your expectations that you deserve. We strive for personalized experience for each of our guests. We look forward to your next stay at the Hilton Garden Inn-Columbia!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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