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Reviews (260)
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Reviewed 6 October 2017 via mobile

Staff was very accommodating, we were allowed to check in several hours early. They also have a shuttle back and forth to concert venue, which was great. Room was large, could use more seating, it only had one chair and plenty of space for one to be added. Only negative is the room was not very clean. Bathroom counter was wet?? Tile floor was not swept and had hair and dirt on it. Toilet had urine in it and hadn't been flushed. Night stands had water/cup rings (Not stains) that were clearly not wiped down. Was not at all impressed by the cleanes of the room. We had a room directly across from the cleaning staff storage area. All in all, it was a great location for us as we were there for a concert. Dave and Busters was vey close, there is a gas station with in a block for your needs that also has a Burger King and Subway. We will stay again simply for the location but hope the housekeeping does a much better job.

Stayed: October 2017, travelled as a couple
Thank Dolphfan37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie L, Manager at La Quinta Inn & Suites St. Louis Airport - Riverport, responded to this reviewResponded 14 October 2017

Thank you so much for your review. We are working very hard on retraining our housekeeping staff as most of them are brand new to our property. We can assure you the rooms will be much more desirable in the future, and we hope to see you during the next concert season.

Thank you,
Sara Friedrich
Asst. General Manager
lq6859agm@outlook.com
314-209-0001

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

We attended a concert at the amphitheater and spent the night here. We have stayed here several times for concerts and it is always consistent! Clean, comfortable, convenient! The shuttle service to the concert is wonderful!

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank gointomexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie L, Manager at La Quinta Inn & Suites St. Louis Airport - Riverport, responded to this reviewResponded 14 October 2017

Thank you so much for your kind review. We are so glad to hear that you enjoy our Shuttle feature to and from the amphitheater. We look forward to seeing you during the next concert season.

Thank you,
Sara Friedrich
Asst. General Manager
lq6859agm@outlook.com
314-209-0001

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

Stayed at La Quinta on Saturday September 30th with a friend. The reason for our stay was to attend the KSHE 95 50th Anniversary Party at Hollywood Casino Amphitheatre. The main reason for this review is to commend Joe, who shuttled us to and from the concert. He was fantastic!!!! So friendly and such a great personality!!! And he also had the patience of a saint to put up with all the drunks lol He deserves a huge raise. We were also pleased with our rooms, the beds were very comfy and so were the pillows. The breakfast the next morning was delicious with tons of food. Everyone that worked there were very nice and patient considering the place was packed. I will definitely be staying there again!!

Stayed: September 2017, travelled with friends
Thank Julezz1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 October 2017

Thank you for your feedback about the hotel and staff! Joe has been our shuttle driver for many, many years is typically the driver for our concerts! I will definitely pass this onto Joe, the GM and the rest of the staff. Please consider staying with us the next time you are in the area.

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Reviewed 27 September 2017 via mobile

We stayed there two nights the room was clean and the staff was kinda helpful and they picked us up from the concert which was kinda nice but what bothered me the most was the pool was down for matinence i booked it because it had an indoor pool and it had been cooler so i thought an indoor pool would be nice nope asked the lady upfront she said it aint getting fixed today called la quinta customer and they are closed on the weekend doubt i will stay with la quinta again

Stayed: September 2017, travelled as a couple
1  Thank Cww06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 September 2017

Thank you for feedback about the hotel. I do apologize that the indoor was not available during your stay. Unfortunately, we had to close it to our guests while our pool staff works on it due to balancing the chemicals out. The health department will not allow us to have guest use the pool if the chemicals are not right. We have since opened the pool. We would be more than willing to give you a discount off your room since the pool was not available during your stay. Again, on behalf of the management team here at the hotel, we are truly sorry that we were not able to have the pool available.

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Reviewed 21 September 2017

Over priced compared to the 2 other La Quinta's in the area. Motel is run down and property is further away from attractions than advertised. Breakfast was lower quality compared to other La Quinta's and the breakfast staff was not helpful. They allow people to hang out by the front door and smoke, which allows smoke to come inside and forces you to walk through the fumes.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank Mongore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 23 September 2017

Thank you for your review. I would like to apologize for the issues you had during your stay. Definitely not the type of experience we want our guests to have. No one is allowed to smoke in front of the hotel, close to the doors, as the state regulations are 15 or more feet from any entry way. I apologize you experienced this, and will be informing the front desk to keep an eye out and let folks know of this policy. We are working on revamping our entire breakfast menu, as it is part of the LaQuinta "Level Up" program we are involved in as a brand. I will be speaking with the staff on duty during your stay to ensure them that we should be personable to all of our guests every single day. We are under new management and we are working on turning all of these issues around immediately. Please allow us another chance, as I can assure you we will be better the next time you visit. We look forward to seeing you again in the future.

Thank you,
Sara Friedrich
Assistant General Manager
lq6859agm@outlook.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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