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“Outstanding customer service!!”

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Hilton Garden Inn St. Louis/O'Fallon
Ranked #1 of 7 Hotels in O'Fallon
Certificate of Excellence
Reviewed 10 November 2016

Many family members gathered here for an out of town memorial service. Hilton staff was so accommodating to our requested needs for our rooms to be near each other, as well as provided meeting/gathering space in one of their conference rooms. One evening we asked to gather later than requested and the employee graciously stayed over her shift to accommodate our needs. The free shuttle service to and from the hotel to the funeral was icing on the cake. Hats off to the employees at this Hilton!!

Room Tip: Make your requests known, they will work to meet them.
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  • Stayed: October 2016, travelled with family
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Thank jsrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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95 - 99 of 533 reviews

Reviewed 31 October 2016

I have stayed at the HGI March, May and July of this year so far and each time it has consistently met or exceeded my expectations. It's clean! The bathrooms are clean, bedding and towels are clean and the common areas are clean. The staff are extremely nice, professional and friendly, they handle requests quickly and have a good attitude. We have booked meeting space as well and this too is handled very well. The lobby area is bright, inviting and did I already mention clean! The food is also surprisingly good for a small operation and the staff accommodating. The location is convenient to many shops and restaurants, literally feet away from a Bristol's. This Hilton Garden Inn is a great ambassador for the Hilton brand, I wish all of their properties were as nice as this one!

Room Tip: This is in a very quiet area, no highway noise or excessive traffic, so no concerns with rooms facin...
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  • Stayed: July 2016, travelled on business
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Thank Fla4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2016 via mobile

Very clean! One of my biggest pet peeves is a dirty room. I am very picky and there were no issues with the room. They were having the whole front parking lot redone and the contracting company got tar all over my rental. The GM took care of the cost to get it cleaned and acted quickly. Breakfast is not free if that is important to you.

Stayed: October 2016, travelled with family
Thank lhertenstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2016 via mobile

I have stayed at a lot hotels, this one is exceptional. From the time you walk to the door till you go to bed at night everything in this place is great. The chocolate cake was fair but the cheesecake here is pretty good, plain. Room service was fast. The staff was very nice. The pool area was clean and in good repair. There is a good seafood place next door. Very quiet in room 301. Air conditioning worked great, quiet. Hot water took a few minutes to get warm. Overall great stay. Highly recommend.

Stayed: October 2016, travelled solo
Thank Happy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2016

This place is a 10/10. Rooms are large & clean, the lobby is beautiful & full of nice amenities & the staff is very helpful. You will not find a better bed. The restaurant next to the hotel is Bristols, its top notch. If you want to go to Chandler Hill wineries its only a $28 taxi cab fee. Its about 50 min from downtown Saint Louis though.

  • Stayed: October 2016, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn St. Louis/O'Fallon

Address: 2310 Technology Dr, O'Fallon, MO 63134-2600
Phone Number:
Region: United States > Missouri > O'Fallon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in O'Fallon
Price Range: $114 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Louis/O'Fallon 3*
Number of rooms: 136
Official Description (provided by the hotel):
The Hilton Garden Inn St. Louis/O'Fallon is located next to WingHaven Country Club and near Chesterfield Outlet Malls. The hotel provides a complimentary shuttle service within a 5-mile radius. Complimentary WiFi is provided to all guests. ... more   less 
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Also Known As:
Hilton Garden Inn St. Louis/o`Fallon Hotel o`Fallon
Hilton O'fallon
O'fallon Hilton

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