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6 - 11 of 59 reviews
Reviewed 21 March 2021 via mobile

The room itself was cute at first minus the fact the that the room was very narrow and didn’t have many lights. The keycard felt grimy and making me not want to touch it. The bathroom door had obvious had and fingerprints on the handle and door itself. The toilet had a hair on it and the bathroom wasn’t fully stocked. No shampoo or conditioner and a towel was missing.
The comforters were both ripped and one had something gross stuck to it. The curtains had tears in them. After pulling back the sheets I started noticing hairs both head, animal, and pubic there were also stains on the sheets. Taking a closer look at the night stand I saw dust and dirt pilling and noticed that the top of the head board had not been dusted as there was a ton of dust and hair. The walls had dirt makings on them and could have used a good washing. The pillows were very flat looking and had hair on them.
The floor had not been swept as there were plastic tags from new clothing on the floor and the air conditioner.
After we complained about the hairs they offered us a new room which they said was in the process of being cleaned. After waiting for an hour they finally told me the room was ready. I entered the room and it smelled like cleaner however the floors still weren’t swept, doors not cleaned, and beds still had hair. In addition to all that there was a piece of jerky which had fallen next to the bed and landed on a shelf of the side table. All of the hallway floors desperately needed a good vacuuming.
To summarize I don’t believe the keycards were cleaned, the bathroom restocked or cleaned properly, the bedding changed/washed, the furniture dusted, the walls/doors wiped down, or the floors swept. I went to this place during COVID times so the cleaning should have been doubled but the room was disgusting and I did not stay there.

Date of stay: March 2021
Trip type: Travelled with family
Thank Rebekah_M402789
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brand Experience Team, Other at Motel 6 Poplar Bluff, MO, responded to this reviewResponded 24 May 2021

Hi Rebekah,
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.
Lilith
#Team6

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2020

We always stay here and we always have a great room and the staff is amazing. it is alwasy clean and we dont have far to go to get food. the shampoo and conditioner is not in the room and that is fine. They will give it to me at the desk or the housekeepers will get it and bring it to my room.

Date of stay: December 2020
    • Value
    • Location
    • Service
Thank Dana S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brand Experience Team, Other at Motel 6 Poplar Bluff, MO, responded to this reviewResponded 12 January 2021

Hi Dana,
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
Lilith
#Team6

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2020 via mobile

Stayed here last year, and it still looks new. Got a problem with the room straightened out quickly. Friendly staff. This M6 is fairly new with the new platform, of more modern furnishings, and a great snack area. Great stop in the middle of MO.

Date of stay: October 2020
Trip type: Travelled solo
Thank Harleypacker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Online Review Team Experience, Other at Motel 6 Poplar Bluff, MO, responded to this reviewResponded 8 December 2020

Hi Harley,
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!
Lilith
#Team6

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2020 via mobile

The man at the front desk asked me for my ID when i gave him my ID, he didn’t put the information in the computer he just gave me back my ID, i was paying cash
but he was asking for a debit or credit card for a deposit but he told me that my debit card doesn’t work, i understood what he did and i left, i went to hotel 8 and i paid with the same debit card with no problems, cheaper and a great service

Date of stay: September 2020
Trip type: Travelled on business
Thank angelicahL913YI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Online Review Team Experience, Other at Motel 6 Poplar Bluff, MO, responded to this reviewResponded 9 November 2020

We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Nancy Y.
#Team6

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Reviewed 6 March 2020 via mobile

Every time I travel between Texas and Wisconsin or Ohio I stop here. Rooms are newer cleaner and very polite staff. If your a fruequent traveler they learn your name and it’s always nice that they remember the little things about you

Date of stay: February 2020
Trip type: Travelled with family
Thank James M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Online Review Team Experience, Other at Motel 6 Poplar Bluff, MO, responded to this reviewResponded 8 December 2020

Hi James,
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
Lilith
#Team6

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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