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“Brand new hotel, perfect location”

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Fairfield Inn & Suites St. Joseph
Ranked #5 of 12 Hotels in Saint Joseph
Reviewed 14 November 2017

Best service, best breakfast, comfortable beds, clean hotel, still the new smell. Great location north of St Joseph, close to a lot of restaurants and shopping. Get a room on back side of hotel for nice view.

Room Tip: Back of hotel has nice view of woods.
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  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Annette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skyler T, Manager at Fairfield Inn & Suites St. Joseph, responded to this reviewResponded 15 November 2017

Dear Annette,
Thanks for taking the time to leave us a wonderful review, we are glad to hear that we able to meet all of you expectations. I am glad to got to enjoy our amazing breakfast and was able to explore what St.Joseph has to offer. If you need anything in the near future please do not hesitate to contact me.

Thanks,
Skyler Tipton
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 23 reviews

Reviewed 8 November 2017 via mobile

This Fairfield Inn location is why I’m loyal to Marriott. First, it’s a new location so the rooms and decor are fresh and perfect. Beyond that, the staff is well trained, friendly and customer service oriented. Jill at the front desk was especially helpful and did it all with a smile. The breakfast was well done and they go the extra distance with taking care of the little things. The location is convenient and pricing is in line with other properties in the area.

Stayed: November 2017, travelled on business
Thank rpi0610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skyler T, Manager at Fairfield Inn & Suites St. Joseph, responded to this reviewResponded 9 November 2017

Dear Guest,
I wanted to thank you for taking the time to leave us such a wonderful review. I am pleased to hear that we were able to meet all of your expectations. I will share your feed back with my staff, this will help encourage them to continue to raise the bar.Jill is an outstanding employee who takes the time to interact with our guest on a personable level. We strive to give the best satisfaction possible. If you need anything in the near future please don't hesitate to contact me.

Thanks,
Skyler Tipton
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

My husband and I recently spent a night at this Marriott property. The place has only been open 3 months and everything is new and up to date. The desk attendant was helpful and friendly when I checked in. Everything was ready and the room was just as I expected. I absolutely loved the bathroom. There was a walk-in shower which is so nice if you have had both knees replaced. The bed was very comfortable and the room was so quiet, I didn't hear a sound in the hallway after 10:30 p.m. Breakfast was great as well. The food was well-prepared and there was a wide choice of items. This hotel is near lots of shopping and restaurants and movie theater, so what's not to like. One point though, the room size here was a little smaller than we are used to, so I would not recommend the king room for more than two people. There is no table or lounge chairs, just a desk and a swivel chair. The room also has a refrigerator and microwave which is nice.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skyler T, Manager at Fairfield Inn & Suites St. Joseph, responded to this reviewResponded 30 October 2017

Dear Linda,

I just wanted to thank you for taking the time to leaving us such a wonderful review. I was excited to hear that we succeed your expectations. We strive to raise the bar in guest satisfaction. We appreciate your feed back, because this helps us gauge how well we are doing and the areas that we need improvement. Thanks again and if you ever need anything in the near future please don't hesitate to contact me.

Thanks,
Skyler Tipton
Assistant General Manager

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Reviewed 29 October 2017 via mobile

This hotel had the “brand new” smell about it. The staff was very pleasant and eager to be of assistance. Breakfast was typical hotel fare, but the dining area was nicely configured. We enjoyed our stay.

Stayed: October 2017, travelled as a couple
Thank Elaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skyler T, Manager at Fairfield Inn & Suites St. Joseph, responded to this reviewResponded 30 October 2017

Hello Elaine,

Thanks for leaving us a review I am glad to hear that you were able to enjoy your stay with us. Our hotel just recently opened in July so we appreciate your feed back. Please lets us know if you need anything in the near future.


Thanks,
Skyler Tipton
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017

We stayed in October 17 for 12 days and loved it.The hotel is brand new so you expect it to be nice but this place is exceptional!

The staff is incredible. We dealt mostly with Brandon Wilson but you can tell that he and Travis Perkins have instilled an amazing attention to detail and care throughout the entire organization. This place feels like home because of the people working here. There are too many people to name but please understand that everyone you come into contact with here will prove to have the type of care I have already described.

Wifi was great
Breakfast was great
Everything was always perfectly clean
and the Happy Hours on Tuesday and Wednesday make you want to be at the hotel instead of out!

We will stay here everytime we come back to Saint Joseph.

  • Stayed: October 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank benmcgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skyler T, Manager at Fairfield Inn & Suites St. Joseph, responded to this reviewResponded 30 October 2017

Hello Ben,
Thanks for taking the time to let us know how your stay was. I am please to hear that you had an amazing time at our hotel. Travis and Brandon are amazing at their jobs and really care about our guest satisfaction. The staff as a whole are truly wonderful, they take the time to understand our guest on a personal level and make them feel as tho they are at home. Thanks again for your amazing review, we hope to see you in the future.

Thanks,
Skyler Tipton
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites St. Joseph

Address: 4779 Tuscany Drive, Saint Joseph, MO 64506
Region: United States > Missouri > Saint Joseph
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 Hotels in Saint Joseph
Price Range: $136 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites St. Joseph 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Travel with confidence at St. Joseph, MO's only Marriott® property, the new Fairfield Inn & Suites St. Joseph. A hotel with outstanding service for an easy & comfortable stay just off I-29 at Exit 50. We are always ready to welcome you to our thoughtfully designed guest rooms & suites with plenty of room to work & relax. Free Wi-Fi will keep you connected during your stay if you are traveling here on business with one of our local exceptional companies, AT&T, Johnson Controls, Nestle Purina, or Triumph Foods. Before visiting some of our museums, Pony Express Museum or Jesse James Home jump-start your day with our free healthy breakfast, a dip in our pool, or work up a sweat in our fitness center and yoga room. You'll always find the courteous service you deserve, plus all the little things you expect such as directions to the Shoppes at North Village, Missouri Western State University, or Mosaic Life Care. The Fairfield 100% Guarantee or we'll make it right is our ... more   less 
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