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“Staff Overwhelmed by Conference”

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Radisson St. Joseph
Ranked #10 of 12 Hotels in Saint Joseph
Reviewed 13 November 2017

If you are looking to stay here for a conference, I would be very careful that they are adequately staffed. For my conference they were VERY understaffed, and it showed. Little problems were not addressed, and big problems (meeting room temperature) were never solved.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Radisson Hotels
Thank D5734BBkeithr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcy L, General Manager at Radisson St. Joseph, responded to this reviewResponded 15 November 2017

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Should you have any concerns arise during or after your next stay, please reach out to any of our employees directly.


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8 - 12 of 288 reviews

Reviewed 13 November 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank 716stuartl
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 6 November 2017

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank heathercV8813KP
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marcy L, General Manager at Radisson St. Joseph, responded to this reviewResponded 15 November 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 October 2017

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Chris B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marcy L, General Manager at Radisson St. Joseph, responded to this reviewResponded 1 November 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 October 2017

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Darlene F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Marcy L, General Manager at Radisson St. Joseph, responded to this reviewResponded 17 October 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Radisson St. Joseph

Address: 102 S 3rd St, Saint Joseph, MO 64501-2132
Phone Number:
Region: United States > Missouri > Saint Joseph
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 12 Hotels in Saint Joseph
Price Range: $114 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson St. Joseph 3*
Number of rooms: 169
Official Description (provided by the hotel):
Welcome to the Radisson Hotel St. Joseph, located in the historic downtown of St. Joseph, MO. Conveniently located off I-229, just 40 miles north of Kansas City International Airport (MCI). The Radisson St. Joseph occupies the historic site of the first Pony Express weigh station responsible for delivering and receiving mail from the California coast. Enjoy a visit to St. Joseph’s Pony Express Museum , or the Jesse James Museum. Missouri Western State University and the Frontier Casino are just minutes from the hotel. The Radisson St. Joseph Hotel offers 169 spacious guest rooms designed to meet the needs of the leisure and corporate traveler. The hotel offers well-appointed banquet facilities, with a restaurant and bar on site. The Radisson Hotel features a 24-hour business center, free wifi and parking, a fitness center, and an indoor pool and sauna for your relaxation. Make the Radisson St. Joseph Hotel your home away from home when traveling to the St. Joseph area. ... more   less 
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Also Known As:
Holiday Inn St. Joseph - Riverfront / Hist. Dis Hotel Saint Joseph
Holiday Inn Saint Joseph
Saint Joseph Holiday Inn

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