We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Chase Park Plaza Royal Sonesta St. Louis
Nearby Hotels
US$370
US$321
EmbassySuites.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
The Hotel Majestic St. Louis(Saint Louis)(Great Value!)
US$224
Booking.com
View Deal
  • Breakfast included
  • Restaurant
US$392
US$342
Booking.com
View Deal
  • Pool
  • Restaurant
The Parkway Hotel(Saint Louis)
US$189
US$183
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
US$154
US$149
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hyatt Regency St. Louis at The Arch(Saint Louis)(Great Value!)
US$239
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$307
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Westin St. Louis(Saint Louis)
US$440
US$369
Booking.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$333
US$322
TributePortfolio
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Moonrise Hotel(Saint Louis)
US$229
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,226)
Filter reviews
1,226 results
Traveller rating
578
321
164
97
66
Traveller type
Time of year
LanguageAll languages
More languages
578
321
164
97
66
Show reviews that mention
All reviewsmovie theatertenderloin roomcafe eaugrand old hotelclassic hotelone bedroom suitebeautiful hotelclub levelwalk in closetwashington universityart museumoutdoor poolfitness centerking bedself parkvalet parkingst
FilterAll languages
Updating list...
47 - 52 of 1,226 reviews
Reviewed 15 December 2017 via mobile

My boyfriend surprised me with a quick overnight at this hotel for my birthday. The hotel is absolutely beautiful and was nicely decorated for the holidays. Cody at the front desk checked us in and he was amazing!! Once he found out we were celebrating my birthday he gave us concierge access. We then went up to our room and after getting settled Chris (room service attendant) brought up a complimentary bottle of champagne!!! Special shoutout to both of them for making my birthday extremely special and we will definitely be back.


P.S. I know you hear this often but they deserve a raise!!

Stayed: December 2017, travelled as a couple
Thank Rashima M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArvinMissick, Director of Rooms at The Chase Park Plaza Royal Sonesta St. Louis, responded to this reviewResponded 22 December 2017

Dear Rashima M,

Thank you for choosing to stay with us to celebrate your birthday. We appreciate you taking the time to recognize Cody and Chris. They are two of our superstar associates, and we have shared your sentiments with both of them. We hope that we will have the opportunity to host you as you celebrate future special occasions.

Happy Holidays!

Arvin Missick
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017

Sonesta has made the common areas elegant but the rooms are still stuck in the 1980s - clunky, small bathroom, old, tired decor, tv only partially functioning. Hot water no available one early morning - management response was we will send an engineer but you can use the spa; outage only lasted 45 minutes, so not too bad, but still.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta
Thank rogershields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArvinMissick, Director of Rooms at The Chase Park Plaza Royal Sonesta St. Louis, responded to this reviewResponded 22 December 2017

Dear rogershields,

We are terribly sorry to hear about the issues you encountered during your stay. We have made attempts to reach you directly and hope that we will soon have an opportunity to speak with you. my direct contact information is amissick@sonesta.com or 314-633-3010.

Sincerely,

Arvin Missick
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2017

I have been to many world class hotels over the Christmas holidays, and the Chase ranks right up there with the best. It is simply spectacular! The staff are also quite remarkable as everyone was simply very, very nice. The restaurants were excellent, and the nightlife at the Chase Club with their live music was spectacular. The nightlife around the corner from the Chase, with its restaurant and bars, were also really good. Lastly, you have a plethora of attractions nearby. All together this makes the Chase the Place.

Stayed: December 2017, travelled on business
Thank thinkplastics2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArvinMissick, Director of Rooms at The Chase Park Plaza Royal Sonesta St. Louis, responded to this reviewResponded 16 December 2017

Greetings thinkplastics2017,

Thank you for taking the time to share such a fantastic review. Over the years the Holiday season has blossomed into a very special occasion for us to showcase the hotel. It has become so much of a spectacle that hotel guest, residents of the Central West End district and the city of Missouri make a point to stop by and enjoy the beauty of our holiday decorations. We are thrilled to hear that you enjoyed interacting with our friendly associates as and also had time to experience the expertise of our amazing culinary team. We look forward to hosting you again in the very near future.

Happy Holidays!

Arvin Missick
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

beautiful hotel in a great area of town. There is an abundance of restaurants and bars within walking distance. The hotel ambiance and character are unmatched. I would highly recommend this hotel to aanyone who needs a place to stay in St Louis!

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta
Thank matthewgU4052VI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArvinMissick, Director of Rooms at The Chase Park Plaza Royal Sonesta St. Louis, responded to this reviewResponded 24 December 2017

Dear matthewgU4052VI,

As you discovered, there will never be a shortage of things to do because there are so many options within minutes of our hotel. Thank you for writing such a lovely review, and We look forward to welcoming you back soon.

Best regards,

Arvin Missick
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

This is an annual trip for us to collect ourselves before the real holiday chaos kicks in.
From Brandon at the front dest, to Michelle our server in The Preston, everyone was great to deal with.
We love the ambiance, the location and the service.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sonesta
Thank mfmsbdbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArvinMissick, Director of Rooms at The Chase Park Plaza Royal Sonesta St. Louis, responded to this reviewResponded 24 December 2017

Dear mfmsbdbn,

We are grateful that you have chosen us to host your annual holiday trip. Thank you for taking the time to recognize our associates who provided exceptional service during your stay. Brandon and Michelle were delighted to see that you took the time to mention them by name. We hope to continue hosting you for many years to come.

Happy Holidays,

Arvin Missick
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews