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The Parkway Hotel
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Reviews (618)
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25 - 30 of 618 reviews
Reviewed 19 October 2017 via mobile

My husband and I stayed at The Parkway for two nights as we roadtripped from Calif to our home in Ohio. Two of the main reasons we stayed there was it is NOT pet friendly (as I have allergies and finding a non pet friendly hotel is getting more difficult) and its location is in a safer area, but still with a "city " feel to it. The front desk staff were polite, accommodating and patient. The security guard was extremely helpful in helping us navigate the metro system. Loved that our room had a city view and we could see the gateway arch as walked the hall to our room. Bed and pillows were comfortable. Cell phone service for us was a little sketchy (front desk said there weren't any Verizon towers near), and the picture quality of the hi def television in our room was bad (front desk said that their cable service and new tv's aren't very compatible).The fitness facility was adequate, the buffet breakfast was "okay"...nothing to rave about. There is no pool (which I really appreciate to help with my mobility issues); but, again we were only there two days.

Stayed: October 2017, travelled as a couple
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkway2, Director of Sales at The Parkway Hotel, responded to this reviewResponded 23 October 2017

Hello and thank you for the comments and feedback. Great to know that our staff was helpful. Last week we did have a company working on the lines for the televisions. I would assume due to this work it was hampering the clarity of the picture quality during that time. Thank you again and we hope that you select the Parkway Hotel on your next trip to STL.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

I needed a hotel that was able to provide rooms for around 300-400 kids. The Parkway booking staff, Richelle in particular, helped ensure that all of the students could find rooms and worked to ensure that the buses that these students arrived on could park. Additionally, she adjusted breakfast times and added an extra buffet line, provided use of an extra dining room, and generally worked to ensure that the event was as comfortable for the students as it was for me to plan. Staying at the hotel during the duration of the event, it was wonderful to consistently return to a clean room, and the front desk staff was always friendly and quick to answer questions.

  • Stayed: October 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank hoyongrhee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkway2, Director of Sales at The Parkway Hotel, responded to this reviewResponded 23 October 2017

Hello and thank you for the positive feed back. Great to know that that managers and staff had met your expectations for your large group of very important visiting students.
Thanks again and we look forward to having your group with us in 2018.

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Reviewed 18 October 2017 via mobile

If I didn’t have business at the Hospital I would never have stayed!! The most uncomfortable beds, the worst noise isolation and noise from everywhere! Walking distance from the hospital but there are many better options. The Applebee’s is ok downstairs. Many dinning options around. 20 minutes from the airport.

Stayed: October 2017
Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkway2, Director of Sales at The Parkway Hotel, responded to this reviewResponded 23 October 2017

Enjoy your day and thank you for the feedback.

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Reviewed 17 October 2017

We use the Parkway Hotel when we have guests in town for business. Their staff, from the Sales Manager, to the front desk staff, to the shuttle drivers, are always helpful, friendly and efficient!
The facilities are updated and comfortable.
The Parkway is in an excellent location close to many restaurants - within walking distance.
Our guests always rave about their experience at The Parkway, and we love partnering with them for our colleagues!
We look forward to our next round of guests coming your way in early November!

  • Stayed: October 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank TripsFromStL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkway2, Director of Sales at The Parkway Hotel, responded to this reviewResponded 23 October 2017

Hello and thank you for the comments. Great to know that you send your very important travelers to stay at the Parkway Hotel and that they have a positive experience. Thanks again for the positive feed back and we do appreciate your business.

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Reviewed 6 October 2017 via mobile

We stayed here before a surgery at the hospital. The hotel was very nice and included wonderful amenities. It wasn't too far to walk to the hospital, but at night, there were a few issues going to and from the hospital due to doors being locked. The parking garage was hard to navigate to and from both with a vehicle (narrow spaces and drives) and on foot (poor signage to find lobby). We'd stayed here again now that we know the basics.

Stayed: October 2017, travelled with family
Thank Nick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkway2, Director of Sales at The Parkway Hotel, responded to this reviewResponded 23 October 2017

Hello and thank you for staying with the Parkway Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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