Everything was really nice. Really enjoyed the hot tub/spa. The breakfast was great and the folks working were always cleaning up to ensure a clean environment.
The A/C was a bit noisy but worked great. The entire staff were very friendly and accommodating
J-ROONEY61,
Thank you for letting us know how impressed you were with our services and amenities. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
Room was very nice, kids loved the pool, we all loved the breakfast. Price was good for the area and location was excellent. Also liked that there were a few good places to eat nearby. Two very enthusiastic thumbs up!
Hello cubswin16,
Thank you for sharing the fun experience that your kids enjoyed at the pool and We are very pleased to learn that your family enjoyed the breakfast as well. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we
have succeeded. We look forward to seeing you and your family again!
Great room for the price we paid. It was clean. Super close to attractions such as the Fantastic Caverns as well. The one star less was because breakfast ended at 9am on a holiday (I get it's a Monday morning, but I think it should be flexible because of the long weekend).
windsmurfs,
Thank you so much for your kind comments and review regarding your most recent stay with us. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience going to the Fantastic Caverns and tourist attractions as a good value for your money. We are sorry to hear about your concerns. It has been our policy ever since to end our breakfast meal at 9 AM, but for the good of our customers, we will be checking on possibilities in extending it longer than what we used to. We thank you for staying with us! We look forward to serving you again!
The staff was incredibly friendly (everyone from the housekeeping/maintenance staff to front desk and breakfast room staff). It was a joy to interact with them. The room was very clean and smelled like disinfectant when we first arrived, but the air cleared quickly once the AC was turned on. The breakfast was a true hot breakfast: eggs, sausage, fried potatoes, biscuits and gravy, as well as pancakes, breads and muffins, cereals (hot and cold), orange juice, apple juice, and tea & coffee. We will absolutely return to this hotel when staying in Springfield. The rooms were mostly quiet but you could hear conversations in the hall and doors slamming as people entered and exited their rooms.
MikiG,
Thank you for your compliments to our staff, hospitality, and breakfast layout. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
Room was clean, bed was comfortable, pillows were fabulous!! Door was squeaky, but the bed was not….so win-win!! Breakfast was good….coolest automatic pancake maker. Coffee was hot and was Folgers! Great experience, will stay here again.
AmyF0001,
Thank you for letting us know how impressed you were with our bed, pillows, and breakfast. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
