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Traveller rating
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Reviewed 14 November 2022

We really enjoyed or stay at the Oasis. The breakfasts at the restaurant was amazing. Try the ham steak. Best pancakes ever! Lunch and dinner were excellent also. The kids loved the pool and splash pad. Rooms were clean and comfortable.

Date of stay: November 2022
Thank Chris F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 16 November 2022

Chris,
Thanks for the fantastic review! We are extremely happy to hear that you had an enjoyable stay at the Oasis and found the rooms to be clean and comfortable. The kids splash pad is one of our newest additions and I'm glad your kids enjoyed it! Fire & Ice is a wonderful asset to the hotel and I'm glad you had multiple chances to dine there. We hope you will be back to visit us again in the future!
Best,
Christie Lancaster
Promotions Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2022 via mobile

They had everything we needed. Enjoyed the indoor pool area. The continental breakfast was sufficient. If we needed anything such as toothpaste, they had some. I liked the confirmation emails and the electronic checkout was easy. The plants are gorgeous!

Date of stay: October 2022
Trip type: Travelled with family
Thank Mjspencer314
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 19 October 2022

Dear Guest,
We are so pleased to hear that you family had a good experience at the Oasis. We want every guest to have an excellent experience. We are glad that the hotel had everything you were looking for, that you enjoyed the tropical foliage, and the grab and go breakfast. We hope to serve you again anytime you are in the Springfield, MO area.
Best,
Christie Lancaster
Promotions Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2022 via mobile

This was not the worst hotel we've ever stayed but definitely not the best. I almost feel like it was bait and switch advertising because the rooms don't look like the pictures on the website. Let me start with the pros: the towels and linens were clean, the staff was very friendly, the room temperature was comfortable, the water was hot. The cons: the mattress needs to be replaced as it was a little soft and lumpy, we didn't have any conditioner, there were too many security handles in the bathtub so you felt very squished (you can move the bath seat out of the way so that was good), the tub shower was a poor set up and the spigot for the tub water is coming out of the wall, the water pressure was bad, we couldn't figure out how to turn on and off the light strip above the bed and I'm light sensitive when I sleep (we're not sure how we got it on but we did finally figure out how to turn it off about halfway through the night). Overall the room was clean but I was very disappointed with it compared to other stays in other places.

Date of stay: October 2022
Trip type: Travelled with family
Thank valliam13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 19 October 2022

Dear Guest,
Thank you for taking the time to share this feedback with us about your stay. Guest comments are crucial to our growth, and we will review the information that you provided to ensure that steps are made to create a more seamless experience. We hope to have another chance to impress you in the future.
Best,
Christie Lancaster
Promotions Manager

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Reviewed 28 September 2022 via mobile

The description says ‘modern’ but this hotel is very dated and spread out. I understand it is a convention center, but there are many odd levels and corridors between buildings. On a positive note, it is off the road a bit, so there was no traffic noise, just hallway and other room noise.

Date of stay: September 2022
Trip type: Travelled on business
Thank Sherri L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 29 September 2022

Dear Sherri,
Thank you for being our guest at the Oasis. We appreciate your business and thank you for taking the time to provide this feedback for us. We are disappointed in the rating, and that you felt the hotel was not modern. Our property is unique in layout and continual improvements and renovations have been made to keep the property updated while being respectful of the history and one of a kind layout and design. We will review these comments as a team and see what additional improvements can be made. Again we thank you for choosing the Oasis and we hope to serve you again in the future.
Best,
Christie Lancaster
Promotions Manager

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Reviewed 20 September 2022 via mobile

Me and my wife stayed here right after our wedding to just chill and be with each other and the experience that we had there was amazing. From the room that we had to the friendliness of the staff. Thx

Date of stay: September 2022
Trip type: Travelled as a couple
Thank NinjaNinja007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 22 September 2022

We are so glad that you chose the Oasis for this special occasion. We are thrilled that you had a positive experience and enjoyed the friendliness of our team as well. We hope to welcome you back as our guests again in the future.
Best,
Christie Lancaster
Promotions Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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