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Reviewed 28 January 2023 via mobile

A gorgeous boutique hotel! Great room that had an amazing shower & the room was very clean! The staff a extremely helpful & professional! The pride they take in their job really shows!The shuttle to & from the airport was a great bonus!

Date of stay: January 2023
Trip type: Travelled solo
Thank nicolemacewan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 1 February 2023

We are so happy to hear that we earned your recommendation. Your feedback is very important to us and we are thankful that you took the time to share these comments on Trip Advisor with our team and other readers. To know that you could tell our associates take pride in their work was the best compliment of all. Thank you for being our guest and we hope to welcome you back to the Oasis again.
Best,
Christie Lancaster
Promotions Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2023 via mobile

We had a very lovely and comfortable stay. It’s peaceful and fun for everyone! We will be coming back again. Everyone there is very kind and helpful. Fire and Ice is an enjoyable and great dinning experience!

Date of stay: January 2023
Trip type: Travelled with family
Thank chykent21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 24 January 2023

Dear Guest,
We appreciate the kind review and wonderful feedback. We are pleased to hear that you found the staff to provide good service, and had the chance to dine in Fire & Ice. We hope to welcome you back to the Oasis again!
Best,
Christie Lancaster
Promotions Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2023 via mobile

The hotel and our rooms are clean. The beds are super comfortable. The restaurant is great. The tropical like decor in the atrium and around the pool is pleasant and soothing. It’s our place to getaway within the city where we live.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank Kari W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 24 January 2023

Dear Kari,
We are very happy to hear that you found the Oasis to be a perfect getaway within Springfield. We love providing that atmosphere to our local guests. We hope you'll be back to visit again soon!
Best,
Christie Lancaster
Promotions Manager

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Reviewed 20 November 2022 via mobile

We came here with my son's hockey team. The pool was especially great for a hotel pool and there's a splash pad for the little ones. Beds were OK. The shower was fancy. They had a conference room set up for the boys to play shinny hockey so there wouldn't be annoying kids running the halls. We would go back.

Date of stay: November 2022
Trip type: Travelled with family
Thank V9560GNmp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 23 November 2022

Dear Guest,
We are very pleased to hear that your family and your son's hockey team enjoyed the visit to the Oasis. We love our sports teams and are glad that we can provide comfortable accommodations and good service. We sincerely hope to welcome your group back to the Oasis again.
Best,
Christie Lancaster
Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2022

We really enjoyed or stay at the Oasis. The breakfasts at the restaurant was amazing. Try the ham steak. Best pancakes ever! Lunch and dinner were excellent also. The kids loved the pool and splash pad. Rooms were clean and comfortable.

Date of stay: November 2022
Thank Chris F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christie Lancaster, Marketing at Oasis Hotel & Conv. Center, Ascend Hotel Collection, responded to this reviewResponded 16 November 2022

Chris,
Thanks for the fantastic review! We are extremely happy to hear that you had an enjoyable stay at the Oasis and found the rooms to be clean and comfortable. The kids splash pad is one of our newest additions and I'm glad your kids enjoyed it! Fire & Ice is a wonderful asset to the hotel and I'm glad you had multiple chances to dine there. We hope you will be back to visit us again in the future!
Best,
Christie Lancaster
Promotions Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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