The hotel was beautiful. All of the staff were amazingly helpful and friendly. Rooms are spacious and very clean. Microwave and refrigerator was definitely a plus. The event space was perfect for my needs.More
Booking.com
Booking.com
Booking.com
Loved our stay at the Oasis convention center. Room was good sized, clean (vanity/sink area a little small) and the indoor pool area was very nice. But, the service is what set this apart from any other place we have stayed as a family. We were greeted at 1:00 am (late check in) with a smile and warm greetings. Very pleasant. Probably one of the nicest front desk experiences we have had. Then my daughter misplaced her glasses. We searched high and low but couldn’t find them and had to leave. We contacted house keeping and they were so pleasant and nice. They took my number and said they would contact us if they found them. I thought ya right but it was worth a shot. Guess what. They found them and called us to get our info to mail them to us. ❤️. I have had similar experiences with other hotels who were short and I never heard back from them. Oasis goes above and beyond! Would definitely stay there again!
Dear Guest,
I absolutely loved reading this review. We pride ourselves on having clean and comfortable accommodations, but when I hear that a guest received good service from our team, that is the best kind of feedback! I am so glad that your daughter's glasses were found and returned to you. We sincerely appreciate the feedback and being your choice of hotel accommodations in Springfield. We hope to welcome you back to the Oasis again!
Best,
Christie Lancaster
Promotions Manager
A gorgeous boutique hotel! Great room that had an amazing shower & the room was very clean! The staff a extremely helpful & professional! The pride they take in their job really shows!The shuttle to & from the airport was a great bonus!
We are so happy to hear that we earned your recommendation. Your feedback is very important to us and we are thankful that you took the time to share these comments on Trip Advisor with our team and other readers. To know that you could tell our associates take pride in their work was the best compliment of all. Thank you for being our guest and we hope to welcome you back to the Oasis again.
Best,
Christie Lancaster
Promotions Manager
We had a very lovely and comfortable stay. It’s peaceful and fun for everyone! We will be coming back again. Everyone there is very kind and helpful. Fire and Ice is an enjoyable and great dinning experience!
Dear Guest,
We appreciate the kind review and wonderful feedback. We are pleased to hear that you found the staff to provide good service, and had the chance to dine in Fire & Ice. We hope to welcome you back to the Oasis again!
Best,
Christie Lancaster
Promotions Manager
The hotel and our rooms are clean. The beds are super comfortable. The restaurant is great. The tropical like decor in the atrium and around the pool is pleasant and soothing. It’s our place to getaway within the city where we live.
Dear Kari,
We are very happy to hear that you found the Oasis to be a perfect getaway within Springfield. We love providing that atmosphere to our local guests. We hope you'll be back to visit again soon!
Best,
Christie Lancaster
Promotions Manager
We came here with my son's hockey team. The pool was especially great for a hotel pool and there's a splash pad for the little ones. Beds were OK. The shower was fancy. They had a conference room set up for the boys to play shinny hockey so there wouldn't be annoying kids running the halls. We would go back.
Dear Guest,
We are very pleased to hear that your family and your son's hockey team enjoyed the visit to the Oasis. We love our sports teams and are glad that we can provide comfortable accommodations and good service. We sincerely hope to welcome your group back to the Oasis again.
Best,
Christie Lancaster
Marketing
