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“WONDERFUL SERVICE ”

Fire & Ice Restaurant & Bar
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Ranked #10 of 710 Restaurants in Springfield
Certificate of Excellence
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Restaurant details
Dining options: After-hours, Reservations
Description: Home of Springfield's Only Ice Bar, Fire & Ice is a unique dining experience in Springfield, Missouri. Our open plan kitchen lets you watch our culinary masters at work artfully preparing your dish. An impressive show of flames bring the heat while our Ice Bar and refreshing beverages cool you down, giving you an unsurpassed dining experience. If you love succulent seafood, savory steak, and imaginative takes on popular entrees from around the globe, look no further than Fire & Ice.
A TripAdvisor Member
1
Reviewed 6 January 2018 via mobile

A young man named Reece made an effort to make myself and families visit absolutely wonderful, he was a very hardworking and friendly individual and I will be returning just based upon his service!

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John2546FI, Manager at Fire & Ice Restaurant & Bar, responded to this reviewResponded 7 January 2018

Dear Guest,
We appreciate the great review, and especially your mention of Reece and his service. We have some wonderful associates, and it means a lot to them to see positive guest feedback. We will be sure to pass along the compliment to Reece, and look forward to having you back as our guest again.
Best Regards,
John Blansit
Food & Beverage Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (219)
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26 - 30 of 219 reviews

Reviewed 3 January 2018 via mobile

Place pays close attention to detail very nice place to grab a bite to eat and sleep indoor pool is amazing.

Thank ny2ncsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John2546FI, Manager at Fire & Ice Restaurant & Bar, responded to this reviewResponded 7 January 2018

Dear Guest,
Thanks for your visit to Fire & Ice, and also for sharing your feedback with other Trip Advisor readers. I'm glad that you had an enjoyable experience with us and got to try one of our mouth watering steaks. We certainly appreciate your business. Come see us again soon!
Best Wishes,
John Blansit
Food & Beverage Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2017

My wife and I had dinnighter with our daughter and son-in-law at the Fire & Ice last night before attending the Nutcracker ballet. None of us had been at the restaurant before and we were disappointed with the limited menu. American pub grub. I had the Rice Bowl, my wife the Pad Thai, our daughter the Roast Beef Panini and our son-in-law the Classic Burger. We all enjoyed our meals. The service was excellent but we were not impressed enough to want to go back.

    • Value
    • Service
    • Food
Thank Gerald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John2546FI, General Manager at Fire & Ice Restaurant & Bar, responded to this reviewResponded 20 December 2017

Hi Gerald,
Thank you for sharing feedback with us about your visit to Fire & Ice. We are happy to hear you thought the service is excellent, but disappointed that you found the menu to be limited. We try to offer a little bit of something for everyone, from salads and sandwiches, to steaks, pastas, and other entrees. Our menu does change seasonally, so we would like to invite you back for another visit and would be happy to assist you in selecting something you will love.
We wish you a Merry Christmas!
John Blansit
Food & Beverage Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

Ate lunch here. Decent. Had a black bean burger which was delicious but they gave me a gross, completely wilted lettuce leaf on it.
Son had their children’s Mac-cheese. It looked and smelled wonderful but the noodles were pretty chewy and it wasn’t very flavorful.
Overall I’d say it’s an average hotel restaurant.
The waitstaff was nice so I have it a 6/10 instead of a 5/10.

Thank faith_osu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John2546FI, Manager at Fire & Ice Restaurant & Bar, responded to this reviewResponded 15 November 2017

Hi Faith,
We appreciate you being our guest at Fire & Ice, and sharing feedback with us on Trip Advisor. I'm happy to hear that you enjoyed the service from our team, we have a great crew. Regarding your veggie burger, we do use red leaf lettuce and I apologize if the heat from the burger left it wilted. We can always swap that out with a different lettuce next time. We would love another chance to wow you with our cuisine and hope you will give us that opportunity.

Best,
John Blansit
Food & Beverage Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Stone and Reece aand Morgan guant did a wonderful job ❤️❤️❤️ the foood was on time and they were soooooo nice

Thank dboboescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John2546FI, Manager at Fire & Ice Restaurant & Bar, responded to this reviewResponded 18 September 2017

Dear Guest,
Thanks for the shout-out for Stone, Reece, and Morgan. They are a rock-star team and will definitely appreciate seeing their names in your review. Thanks for sharing!
Best,
John Blansit
Food & Beverage Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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