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Traveller rating
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All reviews would definitely stay here again waffles bed was very comfortable clean rooms staff was friendly hospital rates
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Reviewed 30 May 2022 via mobile

This hotel is a very new and very nice. We stayed in a two bedroom suite, which was very accommodating. There were a few times that the traffic outside woke us up. But this is to no fault of the hotel. There is a hospital across the street, so there was an occasional ambulance.
I would recommend ear plugs, just in case.
Overall, I would definitely stay here again.

Room tip: Bring ear plugs
Date of stay: May 2022
Trip type: Travelled with family
Thank Justin K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Baldwin, General Manager at TownePlace Suites by Marriott Springfield, responded to this reviewResponded 31 May 2022

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay. Rooms on the west side of our property are further away from National Ave and the hospital which tends to make them a bit quieter. You can request a room on that side in the notes section while making a reservation, or by calling the hotel and asking a Front Desk Agent for a room on that side. We are happy to help in any way that we can. We look forward to seeing you the next time your travels bring you through Springfield, MO.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2022

We liked this hotel very much. Our suite was spacious and clean, breakfast was OK, the location was good and the staff was very nice and helpful. We were also happy when we found that Culver’s hamburger restaurant was located near the hotel.

Date of stay: May 2022
    • Value
    • Location
    • Service
1  Thank EvaStockholm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Baldwin, General Manager at TownePlace Suites by Marriott Springfield, responded to this reviewResponded 21 May 2022

Thank you for taking the time to let us know about your recent stay at our property. I am happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose to stay with us again.

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Reviewed 25 August 2021 via mobile

Stayed here 5 times traveling through Springfield and have never been disappointed. Consistently clean rooms, good front desk check in and check out, all around helpful staff. Travel 40 days a year and it rates up there with the best regardless of price

Date of stay: August 2021
Trip type: Travelled as a couple
Thank BillyRR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Baldwin, General Manager at TownePlace Suites by Marriott Springfield, responded to this reviewResponded 26 August 2021

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay with us. I hope the next time you visit you will choose to stay with us again.

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Reviewed 6 July 2021 via mobile

It is a great place to stay. Great location. Friendly staff. Huge rooms. Great place to go to just hang out & catch up when you haven’t seen each other in awhile and meet to catch up. Clean. Can’t say that about a lot of places now days. Check it out.

Date of stay: November 2020
Trip type: Travelled as a couple
Thank kjean89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Baldwin, General Manager at TownePlace Suites by Marriott Springfield, responded to this reviewResponded 8 July 2021

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay with us. I hope the next time you visit you will choose to stay with us again.

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Reviewed 11 April 2021 via mobile

I stayed here because I’m a visiting student for a rotation at the hospital. The location is perfect since it’s across the street from the hospital. However for $140/night to not have housekeeping or a full breakfast is ridiculous. This has nothing to do with COVID (despite the signs saying so), it just seems like a cost cutting measure. Especially since the bar and restaurant are open in the evening.

I’m sure when hotels bounce back from COVID this place will be amazing. But the price for fewer services, you might as well somewhere less expensive if all you get is a place to sleep.

Date of stay: April 2021
Trip type: Travelled on business
Thank 733abrahamd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Chris Baldwin, General Manager at TownePlace Suites by Marriott Springfield, responded to this reviewResponded 12 April 2021

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that, overall, you had a good time during your stay. I am sorry that some of the restrictions we have in place due to local ordinances, or Marriott SOPs, due to COVID put a damper on that. Our breakfast buffet has removed due to Springfield stopping all self-serve buffets. Marriott did provide an alternative option for their hotels to use as this was common throughout the pandemic. Our offerings do exceed what Marriott requires, but it is less than what we would have "normally". We also have reduced housekeeping services. Our room attendants do change trash and towels every 3 days and do full service every 7 days. This is to reduce the number of people in your room during your stay and reduce the risk of possible exposure for our guests and team members. Of course, should a guest need anything they only need to call the Front Desk and those items will be dropped off outside the door.

As restrictions continue to be lifted we will start to see these services, and others, come back.

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