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WILLIAM R
Saint Charles, Missouri

Convenient, problem free, close for work and shopping.

4.0 of 5 bubblesReviewed 26 Oct 2024via mobile
Nice after the refresh, good breakfast, will stay again soon. Convenient off the highway, yet no noise from it. Also has some gaming machines. Plenty of restaurants and shopping close by. Ampule parking, however, does fill up late every day.
Date of stay: October 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Owner at Baymont by Wyndham Springfield South Hwy 65, responded to this review
Responded 28 Oct 2024
Hi 440WILLIAMR,

Thank you for sharing your experience with us! It’s great to know that our recent refresh made a positive impression and that the convenient location helped make your stay problem-free. We’re especially glad that you enjoyed our breakfast and found the rooms quiet, even with our proximity to the highway.

It’s also good to hear that our on-site amenities, like the gaming machines, and the nearby dining and shopping options contributed to your overall enjoyment. We understand parking can be a bit full later in the day, and we appreciate your patience with that. We look forward to welcoming you back soon and ensuring another easy and comfortable stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 24 October 2024

what can i say this place was very nice for the price, the bed was very comfortable and we was able to get a great night sleep. the shower was nice and most everything else seemed to be good also. we would stay here again. they did seem to have had some kind of water leak that they were fixing

Date of stay: October 2024
Trip type: Travelled as a couple
Thank blueman66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Owner at Baymont by Wyndham Springfield South Hwy 65, responded to this reviewResponded 25 October 2024

Hi blueman66,

Thank you for sharing your experience with us! We're thrilled to hear you found great value in your stay and enjoyed a restful night's sleep on our comfortable beds. It’s great to know that the shower and other aspects of your visit met your expectations as well. We appreciate your understanding as we worked on resolving the recent water leak; our team is dedicated to maintaining a pleasant environment for our guests. We look forward to welcoming you back for another enjoyable stay soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2024

After a long drive across country, staying in many hotels this one really stood out. They have all those special touches- very comfortable beds, very clean, ice water pitcher in the hallways- all the needed info about the hotel attached to the key envelope and the envelope itself a mini brochure of places to go in the area. Even a nightlight in the hairdryer so in the evening don’t need a bright light to find the bathroom. Highly recommend!!

Date of stay: October 2024
Trip type: Travelled with friends
Thank Judy W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Owner at Baymont by Wyndham Springfield South Hwy 65, responded to this reviewResponded 23 October 2024

Hi Culture18498985367,.

Thank you so much for your wonderful review! We're delighted to hear that after your long cross-country drive, our hotel stood out among the rest.

It's great to know that you appreciated the special touches we offer, from our comfortable beds and cleanliness to the ice water pitchers in the hallways. We're glad you found the key envelope with hotel information and local recommendations helpful. The nightlight in the hairdryer is a small detail, but we're pleased it made your stay more convenient.

Thank you for highly recommending us. We look forward to welcoming you back on your next trip!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2024 via mobile

Good location with full
Brkfst. Remodeled hotel ensured quality room but bed and pillows were well worn and uncomfortable Great shower pressure and clean bathroom. Odd signs with excessive prices if someone decides to take anything from the room. I felt like I should have someone check my room before leaving to make sure I didn’t get charged $50 for the tiny single cup coffee maker lol.

Room tip: Make a reservation! I reserved my room a month in advance. This hotel was packed all 3 nights I was there.
Date of stay: October 2024
Trip type: Travelled with family
Thank Jenn029
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Owner at Baymont by Wyndham Springfield South Hwy 65, responded to this reviewResponded 11 October 2024

Hi Jenn029,


Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our convenient location, full breakfast, and the quality of our remodeled rooms. It’s also great to know you appreciated the clean bathroom and strong shower pressure.

We regret to hear that the bed and pillows did not meet your expectations, and we will certainly review these items to ensure our guests have a more comfortable experience moving forward. Your comment regarding the signage has been noted as well, and we will take it into consideration to improve how we communicate policies without causing concern. We want all of our guests to feel at ease during their stay.

We appreciate your sense of humor and hope to welcome you back for an even better experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2024

Staff was very helpful and friendly. They were instrumental in helping me delete several reservations I’d made by mistake. Beds were comfortable. Room fridge kept by babies milk cold. I suggest if you have a cooler you need filled with ice you use the room bucket and take trips to the ice machine. =)

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LATOYA H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Owner at Baymont by Wyndham Springfield South Hwy 65, responded to this reviewResponded 2 October 2024

Hi latoyah480,

Thank you for sharing your experience with us! We're happy to hear that our staff was able to assist you with your reservations and that you found them both helpful and friendly. It's wonderful to know that you enjoyed our comfortable beds and that the room fridge met your needs, especially for keeping your baby's milk cold.

We appreciate your tip about using the room bucket for trips to the ice machine—it's these little insights that can really help future guests. We look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2024

"Quick booking, great location, and easy access to rooms. Not the cleanest and had a smell, but I'd stay again."

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank slahir808535
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Relations Manager, Owner at Baymont by Wyndham Springfield South Hwy 65, responded to this reviewResponded 23 September 2024

Dear slahir808535,

Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our quick booking process, convenient location, and easy access to the rooms.

However, we apologize for the cleanliness and odor issues you encountered during your stay. Your comfort is very important to us, and we take such concerns seriously. We will address these matters with our housekeeping team to ensure improvements are made.

We are pleased to hear that, despite these issues, you would consider staying with us again. We look forward to providing you with a more pleasant experience on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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