Called the motel directly to avoid any miscommunication, to get 2 adjoining rooms with a door between them (made this point very clear) and was assured that we would get them, so we booked. Upon arrival we were told that we had 2 rooms next to each other, and I answered that was NOT what we asked for. I Felt that I was lied to as they KNEW they didn't have those rooms. They offered me a full refund but after a day of driving, we just wanted to rest so I kept the rooms. BIG MISTAKE. Their rates out the door was $154.00 each and for that money I could have had any motel in town. This motel was shabby inside and out, poorly kept, dirty floors, no free breakfast, no coffee in lobby after hours, Just an overall bad experience. This was an $80.00 motel AT BEST and I 'm giving them more than they deserve. For the money they charge, stay at a better motel as their are many at this location. Our bed was confortable but you sink in the middle. After this experience I will use tripadvisor before I travel.

Hotel is in the middle of a major renovation. Most of the lobby is under construction, with painters tape and missing trim everywhere. Seems that the top half of the hotel may have been renovated, as it is a different color.

Hotel is obviously a former Embassy Suites and has the nice open layout they're known for, but strangely the atrium doesn't have much in the way of seating and has no ambiance.

Okay, on to the problems. This hotel is VERY understaffed. Check in is at 3pm. We arrived at 4pm and there were no rooms ready because none of the people that clean the rooms or wash the sheets had shown up. Front desk staff were cleaning rooms along with someone else called in to help. There were apparently som rooms that were ready (I was listening in on the radio communications) but were waiting on bed linen. Customers were rightly upset and the staff was clearly at wits end, but they were still polite and helpful.

I was able to get a room after waiting by the front desk for an hour along with a half dozen other people. Other folks in our group (who elected to hang out in the bar) didn't get into their rooms for hours longer.

When we got into the room, you could tell that staff had cleaned it in a hurry. There were chunks of food (cookie maybe?) on the carpet in multiple places, two of the towels were obviously dirty (black charcoal like crust on one, a disgusting yellow stain on another). Bed sheets were clean and beds were comfortable, though.

The room's decor was fine and tidy enough, but there were things that obviously should have been fixed - the shower curtain rod was broken, the carpet was HEAVILY stained and unappealing, the toilet ran, and the air conditioner was noisy.

This room had no refrigerator, which is strange for something sold as a "suite". The laundry room was gross. I do not recommend that anyone stay here. It was dirty and frustrating. Stay at the Home2Suites that's about 300 feet from this hotel. That hotel is relatively new, clean, and much more comfortable.