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University Plaza Hotel and Convention Center
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Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of US$113/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Savings alert! 26% below average rates

The price you found is 26% lower than this hotel's average rate of US$118/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (1,148)
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All reviewsbreakfast buffetembassy suitesmissouri statespringfield cardinalsclose to downtownoutdoor poolyogurthot tubsausagestaff was friendlybed was comfortablespringfield areaheidilobbyatriummsubanquet
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Reviewed 24 January 2016

Have been here several times and keep coming back. Went last week just for the lunch buffet with my wife, food is very good. Huge open space inside looking up at all the floors. Center court are the food areas and bar. There are many rooms and different sizes for business meetings or events.I have been to quite a few events here with and without catering. Great location near center city and Springfield Cardinals Baseball Stadium.

Room Tip: upper levels are best, all areas seem to be quiet here and away from pool traffic
  • Stayed: October 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded 25 January 2016

Thank you so much for taking time to provide us feedback on Trip Advisor. We appreciate your return patronage!

Our location in downtown Springfield is truly a great selling feature of our hotel and clean, comfortable and quiet rooms is always our goal. I am so glad that we were able to provide you with a wonderful overnight stay.

We know you have many choices when staying in downtown Springfield and we hope you will continue to visit us each time you are in town!

Thank you again!

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Reviewed 18 January 2016 via mobile

My wife and I stayed here with our two boys five and two. Great place and family friendly. The value cleanliness, and service are are amazing. We use our science city membership to visit the discovery center for free. Thank you UPH for a great visit and we hope to be back soon!

Stayed: January 2016, travelled with family
1  Thank micksonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded 25 January 2016

Thank you for taking time to record your feedback on Trip Advisor! We do appreciate all comments from our guests.

We are so glad to hear you enjoyed your recent stay with us! We are very fortunate to have a wonderful location that offers our guests a variety of entertainment options while they are here on business or leisure travel.

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Reviewed 16 January 2016

If you like Embassy Suites by Hilton, you will like this place. It's basically a clone. Great location near campus and downtown (walking distance to both .5mi, weather permitting). Starbucks inside lobby, opens at 6am everyday. The hotel also looks to be in the final stages of a renovation. Fitness center could use some free weights, but at least it has a pull-up bar. Huge parking lot that can accommodate a bus. Free parking. Legit breakfast buffet, also free with your room key. I would definitely stay here again if I returned to town for work and/or pleasure. Also, it looked like it had some type of day spa on site.

  • Stayed: January 2016, travelled on business
    • Location
    • Rooms
    • Service
1  Thank MrFtL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded 25 January 2016

We are so delighted that you had a wonderful experience with us at the University Plaza Hotel. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service.

Thank you again for your stay and your kind words, we look forward to welcoming you back to the hotel soon!

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Reviewed 16 January 2016

was told by very rude young lady at 1:55 that it would cost extra $25 to check in 65 minutes early even though hotel was not full and room was ready. Other clerk checked in two couples while we waited. When asked our clerk said she was following rules and didn't care about what the other check in clerk was doing. At 2:40 explained I had to leave for 3:00 mtg and wanted a couple minutes to change clothes and freshen up, was told it wasn't her problem I could the $25. Also very noisy as party in room next door went until after midnight. Don't recommend!

  • Stayed: January 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank tom m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded 25 January 2016

It is disappointing when a guest leaves and feels they did not have their expectations met nor does it reflect the high standards of customer service that we set. While we never like to read that one of our guests has experienced poor service, we are always grateful for the feedback so that we may address the issues with our managers. Please accept our apologies for any inconveniences you may have experienced. Thank you for sharing your story with us.

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Reviewed 7 January 2016

This fine hotel is within walking distance of almost everything on Missouri State campus, and not far at all from the heart of Springfield's "old" downtown. The included breakfast is a great value. They are currently renovating, so some construction noise and dust might be expected right now, but I'm sure in the future this will be an even better place to stay!

Room Tip: Upper levels are quieter. Free goldfish in bowl for companionship if desired, small pets welcome
  • Stayed: October 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded 8 January 2016

We are always delighted to hear from our returning guests and are honored to be considered one of your favorite hotels in Springfield. We are so pleased you experienced excellent and accommodating service from our staff, and found our guestrooms to be spacious and comfortable. We look forward to continuing to exceed your expectations during your future visits with University Plaza Hotel.

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